LaTonya Jones-Odafe
Chicago,IL
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Successfully overseen human resources, project management, budgeting, supply chain management and patient services. Contributed to high-volume medical practices by providing exceptional leadership, workflow management, staff mentorship and excellent customer service. Managed the billing staff, for multiple large practices, having been a CPC, with over 20 years of billing and coding experience, helped with making sure that each practice was profitable. Hired and onboarded clinical and administrative staff, provided mentorship and build a strong team to support patients.
Overview
14
14
years of professional experience
Work History
Clinical Section Administrator II- Pediatrics
University Of Chicago Hospitals And Clinics
10.2022 - Current
- Manages policy development and implementation in various departmental areas
- Manages multiple related teams including those within hospital functions
- Oversees non-medical activities of the department
- Provides leadership to managers and professional staff within a department to support teaching, medical research, and clinical care
- Facilitates research initiatives of the faculty and staff
- Establishes department priorities, allocates resources and executes strategic plans
- Direct management and oversight of ambulatory clinic operations
- Experienced in the areas of Adult, Pediatric and Geriatric Medicine, specifically Internal medicine, Rheumatology, Emergency Medicine, Nephrology and General Pediatrics.
Clinical Quality Coordinator II
WellMed Medical Management
10.2021 - 10.2022
- Develop market business plans to motivate providers and large or complex group leadership to engage in improving Stars measures to be 4 STARS or higher
- Provide analytical interpretation of Stars and HEDIS reporting, including executive summaries to plan and provider groups
- Be the primary subject matter expert for all STARS related activities within their assigned market(s) working within a matrix relationship which includes Quality corporate operations and Regional/Market operations
- Lead or participate and present in weekly, Monthly, Bi-monthly, Quarterly and/or Annual business Review meetings related to STAR activities which summarize provider and large group performance and market performance as requested by or required by Quality or Regional leadership
- Analyze and evaluate provider and large group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies.
Program Administrator/ Clinic Administrator
WellMed Medical Management
06.2020 - 10.2021
- Directs, supervises, coordinates specific functions and activities of clinic, including systems, policies and procedures, human resources, support services, etc
- Required
- Assists the Medical Director in the development and marketing of new services and referral sources.
- Facilitates the employment, development, and management of employees
- Promotes the provision of cost-effective, high-quality health care services to patients
- Cooperates with medical and administrative staff to ensure compliance with standards and regulations
- Reviews operational problems/policies and recommends solutions and change to Medical Director
- Collaborates with Medical Director in the preparation and implementation of quarterly budgets
- Recommends funding based on knowledge of policies, costs, and operating practices.
Integrations Manager – Clinic Administrator
WellMed Medical Management
12.2018 - 06.2020
- Directs the strategic planning and management of the integration projects and team to ensure that the goals and objectives are accomplished within the prescribed time frame
- Directs the project management and process improvement activities to achieve optimal implementation and control outcomes
- Identifies risk issues that impact successful integration of the clinic and engages proper resources to ensure resolution
- Ensures integration timelines are met in accordance with the approved project plan
- Directs and provides guidance to new providers and staff through implementation, and execution of orientation, and training to new acquisitions
- Ensures that the overall quality of the implementation plan is meeting established organizational standards
- Maintains and builds relationships across business groups.
Program Director
Sanford Brown College
01.2010 - 12.2018
- I worked in proprietary education, unfortunately the campus closed.
- Oversaw staff schedules and assignments to handle programming demands.
- Developed and recommended policies and procedures for evaluating programs.
- Monitored program performance to identify areas for improvement.
Education
Master of Science - Health Administration
Colorado Technical University
Online2019
Bachelor of Science - Health Administration
Colorado Technical University
Online2017
Key Qualifications Certified by the AAMA as a Certified Medical Assistant. -
Skills
- Project oversight, Strategic Planning,Marketing Initiatives
- Ambulatory clinic and hospital-based clinic management
- Multidisciplinary team collaboration, Multi-Site Operations
- Hiring and recruitment, Orientation and Training, Performance Evaluations
- MS Office, Smartsheet, Salesforce, Tableau
- Profit improvements, Operational improvement
- Advanced understanding of EMR systems, Athena, EPIC, ECW
- Administrative Arrangements
- Budget Management, Proposal Evaluation
- HEDIS-STARS-Data Analysis
Affiliations
AAMA AAPC.
Timeline
Clinical Section Administrator II- Pediatrics
University Of Chicago Hospitals And Clinics
10.2022 - Current
Clinical Quality Coordinator II
WellMed Medical Management
10.2021 - 10.2022
Program Administrator/ Clinic Administrator
WellMed Medical Management
06.2020 - 10.2021
Integrations Manager – Clinic Administrator
WellMed Medical Management
12.2018 - 06.2020
Program Director
Sanford Brown College
01.2010 - 12.2018
Master of Science - Health Administration
Colorado Technical University
Bachelor of Science - Health Administration
Colorado Technical University
Key Qualifications Certified by the AAMA as a Certified Medical Assistant. -
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