LaTonya Jones West
Retired Teacher / Receptionist
Heflin,LA
Summary
I'm a retired Preschool and Special Education teacher with 28 years of experience. Have an excellent history in management, communication, computer, and clerical skills. Was required to maintain a clear line of communication with special needs students, parents, therapists, supervisors, teachers, and all persons involved with forming an Individual Education Plan (IEP) for special needs student. I collaborated with supervisors, social worker, and other coordinators to create and implement behavioral and learning strategies to assure the success of each individual student. I also have a long history of maintaining church records, auditing, and working part time cashiering, & stocking while maintaining a full-time career. I am seeking to obtain employment-based on clerical, communication, dispatch, instructional training, and/or management skills. Day shift only! Cannot work on Sundays, evenings nor overnight graveyard shift.
Overview
1
1
Certification
29
29
years of professional experience
Work History
PBX Operator
Minden Medical Center
01.2023 - Current
- Greets patients/visitors and provides assistance, guides them to appropriate area or provides further directions and/or instructions.
- Maintains call lists and employee recall list.
- Communicates with Security Department as needed via radio.
- Receives and relays incoming and outgoing telephone calls for the facility.
- Provides directory information, transfers calls as appropriate.
- Able to communicate effectively.
The Arc of Caddo Bossier
08.2024 - 01.2025
- Personal care: Assisting clients with daily hygiene needs such as bathing, dressing, grooming, and toileting.
- Meal preparation: Preparing meals and snacks according to dietary restrictions and client preferences.
- Medication administration: Providing medication reminders and administering medications as prescribed under proper supervision.
- Behavioral support: Implementing behavior management strategies as outlined in client plans to address challenging behaviors.
- Community integration: Accompanying clients to community outings, appointments, and social events.
- Skill development: Teaching life skills such as cooking, cleaning, money management, and transportation usage.
- Documentation: Maintaining detailed records of client activities, progress, and any incidents.
- Communication: Collaborating with other staff members, family members, and healthcare providers to ensure coordinated care.
Dispatcher (Overnight)
Minden Police Department
03.2024 - 04.2024
- Provide support to police officers, and other emergency personnel.
- Work with a variety of communication technologies to receive calls, and dispatch to proper personnel.
- Ensure effective communication among emergency responders.
- Receive and prioritize emergency calls and messages.
- Maintain communication with emergency responders to provide support as needed.
- Provide information and support to members of the public.
- Maintain accurate records of all communications and dispatch activities.
Special Education Teacher
Webster Parish School Board
01.2007 - 05.2022
- Work with developmentally delayed children, with various learning disabilities including children diagnosed with autism that are nonverbal, emotionally, or developmentally delayed.
- Write, organize, and develop Individual Education Plan (IEP) to guide students in achieving educational goals as well as promote personal growth in all areas.
- Develop and Implements lesson plans that nurture students in all areas.
- Modifies lessons and assignments to meet the educational needs of the individual child according to their IEP.
- Online virtual and in person instructions.
- Clear line of communication with all parties involved with implementing the IEP.
- Maintain a safe and innovative learning environment.
- Tutor students in all areas.
Preschool Teacher
Webster Parish Community Service / Head Start Program
01.1997 - 01.2007
- Administer assessment, to all assigned incoming students.
- Prepare lesson plans that encouraged group and individual learning activities.
- Implement the curriculum designed to promote learning, develop motor skills, and foster creativity.
- Work with physically impaired, emotionally disturbed, and developmentally delayed students.
- Promote inclusion of special needs children in a preschool setting.
- Maintained a safe learning environment.
- Plan field trips, and activities that fostered social development.
- Created newsletters, memos and bulletins to keep parents informed & to encouraged parental involvement.
- Conducted home visits and parent/teacher conference to access the needs of the individual child & the whole family.
Education
Bachelor of Science Degree - Early Childhood Development
Kaplan University
07-2013
Associates of Science Degree - Child Development
Grambling State University
Grambling, LA07-2002
Skills
- Desktop Publishing
- Microsoft Office Suite
- Google Training
- Zoom
- Presentation software knowledge
- Slideshow creation
- Public speaking
- Technical support
- Technology
- Testing
- Tools
- Training
- Troubleshooting
- Applications
- Communication
- CPR Training
- Handle With Care
- Administering Medication Training
- Sunday School Teacher
- Youth Leader
- Finance Secretary
- Call routing
- Operating switchboards
- Strong telephone etiquette
- Excellent verbal communication skills
Affiliations
- TRSL, 01/01/22, Present
- National Education Association, 01/01/07, Present
- Louisiana Educators Association, 01/01/07, Present
Certification
- TAT License, 06/01/15
- Child Development Association credentials (CDA), 06/01/00
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
The Arc of Caddo Bossier
08.2024 - 01.2025
Dispatcher (Overnight)
Minden Police Department
03.2024 - 04.2024
PBX Operator
Minden Medical Center
01.2023 - Current
Special Education Teacher
Webster Parish School Board
01.2007 - 05.2022
Preschool Teacher
Webster Parish Community Service / Head Start Program
01.1997 - 01.2007
Associates of Science Degree - Child Development
Grambling State University
Bachelor of Science Degree - Early Childhood Development
Kaplan University