Overview
Work History
Education
Skills
Timeline
Generic

LaTonya Keys

Odessa,TX

Overview

21
21
years of professional experience

Work History

Intensive Outpatient UM Coordinator

Oceans Behavioral Hospital
Midland, Texas
01.2024 - Current
  • Keeps documentation of patient records.
  • Submit authorizations for newly admitted patients.
  • Works with all insurance companies to ensure patient stays are covered.
  • Document notes in WellSky from insurance companies.
  • Maintain a record of all denials, approvals, and appeals for each patient.
  • Schedule peer-to-peer reviews between insurance physician and therapist.
  • Maintain daily morning variance and End-of-day reports.
  • Attend monthly Corporate UR meetings.

Certified Pharmacy Technician

H-E-B
Odessa, Texas
10.2021 - 10.2023
  • Verify patient insurance information and process claims.
  • Investigate and quickly resolve patient billing and insurance issues.
  • Key contributor in increasing number of prescriptions.
  • Prepared medications, including liquids, ointments, and powders.
  • Scanned written prescriptions in the system and typed them up.
  • Immediately notify pharmacist of dosage or label inaccuracies

Certified Pharmacy Technician

Luker Pharmacy
Midland, TX
11.2019 - 10.2021
  • Perform system checks on all medication orders received from nursing, and assure order for complete accuracy prior to pharmacy verification.
  • Input patient data and medication orders into the computer system.
  • Take inventory and place drug orders.
  • Check in drugs and supplies.
  • Stocked medications in the proper place.
  • Keep audit of out-of-date medications and removed out-of-date items from inventory as regulated by FDA, DEA, and the Texas State Board of Pharmacy.
  • Packaged medication for dispensing and delivery.
  • Process returned medications from the facility for credit or destruction.
  • Worked remote taking call from all Oceans facilities and entered data.
  • Worked on site in Oceans facility in Midland to fill machines on all three units.

Cashier/Pharmacy Technician Trainee

Walgreens
Odessa, TX
07.2018 - 11.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Took new prescriptions for patients and entered them into the system
  • Filled prescriptions
  • Stored prescriptions in proper area

Laborer

Howard Industry
Laurel, MS
04.2016 - 08.2017
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Performed regular checks of equipment for proper operation and safety compliance.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Used machine to weld nuts and bolts on tanks (transformers)
  • Painted transformers

Dispatcher

Clarke County Sheriff Office
Quitman, MS
11.2003 - 02.2015
  • Received and dispatched calls for emergency and non-emergency services.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Logged all calls into the Computer Aided Dispatch system.
  • Maintained records for stolen items, vehicles, wanted, and missing persons.
  • Dispatched for 15 fire departments, city, county police over 5 municipalities.
  • Trained all newly trained dispatchers
  • Served as TAC Officer where I supervised six dispatchers and made schedules.

Education

Certificate - Pharmacy Technician

Virginia College
Biloxi, MS
11-2018

High School Diploma -

Quitman
Quitman, MS
05-1996

Skills

  • Information Collection
  • Recordkeeping
  • Document Management
  • Administrative Leadership
  • Staff Supervision
  • Financial Management
  • Data Entry
  • Customer Service
  • Regulatory Compliance
  • Medical Terminology
  • Insurance Verification
  • Project assistance

Timeline

Intensive Outpatient UM Coordinator

Oceans Behavioral Hospital
01.2024 - Current

Certified Pharmacy Technician

H-E-B
10.2021 - 10.2023

Certified Pharmacy Technician

Luker Pharmacy
11.2019 - 10.2021

Cashier/Pharmacy Technician Trainee

Walgreens
07.2018 - 11.2019

Laborer

Howard Industry
04.2016 - 08.2017

Dispatcher

Clarke County Sheriff Office
11.2003 - 02.2015

Certificate - Pharmacy Technician

Virginia College

High School Diploma -

Quitman

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LaTonya Keys