LaTonya Keys
Odessa,TX
Overview
21
21
years of professional experience
Work History
Intensive Outpatient UM Coordinator
Oceans Behavioral Hospital
Midland, Texas
01.2024 - Current
- Keeps documentation of patient records.
- Submit authorizations for newly admitted patients.
- Works with all insurance companies to ensure patient stays are covered.
- Document notes in WellSky from insurance companies.
- Maintain a record of all denials, approvals, and appeals for each patient.
- Schedule peer-to-peer reviews between insurance physician and therapist.
- Maintain daily morning variance and End-of-day reports.
- Attend monthly Corporate UR meetings.
Certified Pharmacy Technician
H-E-B
Odessa, Texas
10.2021 - 10.2023
- Verify patient insurance information and process claims.
- Investigate and quickly resolve patient billing and insurance issues.
- Key contributor in increasing number of prescriptions.
- Prepared medications, including liquids, ointments, and powders.
- Scanned written prescriptions in the system and typed them up.
- Immediately notify pharmacist of dosage or label inaccuracies
Certified Pharmacy Technician
Luker Pharmacy
Midland, TX
11.2019 - 10.2021
- Perform system checks on all medication orders received from nursing, and assure order for complete accuracy prior to pharmacy verification.
- Input patient data and medication orders into the computer system.
- Take inventory and place drug orders.
- Check in drugs and supplies.
- Stocked medications in the proper place.
- Keep audit of out-of-date medications and removed out-of-date items from inventory as regulated by FDA, DEA, and the Texas State Board of Pharmacy.
- Packaged medication for dispensing and delivery.
- Process returned medications from the facility for credit or destruction.
- Worked remote taking call from all Oceans facilities and entered data.
- Worked on site in Oceans facility in Midland to fill machines on all three units.
Cashier/Pharmacy Technician Trainee
Walgreens
Odessa, TX
07.2018 - 11.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Took new prescriptions for patients and entered them into the system
- Filled prescriptions
- Stored prescriptions in proper area
Laborer
Howard Industry
Laurel, MS
04.2016 - 08.2017
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Worked with team members to ensure efficient workflow throughout the day.
- Performed regular checks of equipment for proper operation and safety compliance.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Used machine to weld nuts and bolts on tanks (transformers)
- Painted transformers
Dispatcher
Clarke County Sheriff Office
Quitman, MS
11.2003 - 02.2015
- Received and dispatched calls for emergency and non-emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Logged all calls into the Computer Aided Dispatch system.
- Maintained records for stolen items, vehicles, wanted, and missing persons.
- Dispatched for 15 fire departments, city, county police over 5 municipalities.
- Trained all newly trained dispatchers
- Served as TAC Officer where I supervised six dispatchers and made schedules.
Education
Certificate - Pharmacy Technician
Virginia College
Biloxi, MS11-2018
High School Diploma -
Quitman
Quitman, MS05-1996
Skills
- Information Collection
- Recordkeeping
- Document Management
- Administrative Leadership
- Staff Supervision
- Financial Management
- Data Entry
- Customer Service
- Regulatory Compliance
- Medical Terminology
- Insurance Verification
- Project assistance
Timeline
Intensive Outpatient UM Coordinator
Oceans Behavioral Hospital
01.2024 - Current
Certified Pharmacy Technician
H-E-B
10.2021 - 10.2023
Certified Pharmacy Technician
Luker Pharmacy
11.2019 - 10.2021
Cashier/Pharmacy Technician Trainee
Walgreens
07.2018 - 11.2019
Laborer
Howard Industry
04.2016 - 08.2017
Dispatcher
Clarke County Sheriff Office
11.2003 - 02.2015
Certificate - Pharmacy Technician
Virginia College
High School Diploma -
Quitman