Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Goal-oriented delivers guidance on foods to be consumed for good health. Creates nutritional plans for clients of all ages, including children, expecting mothers and older individuals. Committed to driving client satisfaction and maintaining client relationships through professionalism. Caring with in-depth knowledge of standard human diets, food science principles, clinical therapeutic nutrition and food system management. Diligent professional offering 10 years of experience in effectively creating client-specific diet plans and menus. Self-motivated and enthusiastic with expertise in understanding ailments related to deficiencies.
Hi, I’m
LaTonya Lawson
Retail-Operation Manager
Rayville,LA
Summary
Overview
16
years of professional experience
1
Certification
Work History
ABM Healthcare
Food and Nutrition Manager&Operation Manager
10.2019 - 01.2024
Job overview
- Provide management and supervision of food services managers and dietary staff (recruitment, scheduling, payroll functions and ongoing training)
- Manages food and labor cost (budgeting and purchasing)
- Oversee all food production & menu planning (regular and therapeutic)
- Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
- Oversees the dining room flow, tray delivery service flow
- Balances the serving responsibilities among the dietary staff
- Formulate, standardize and supervise all aspects of food production and service
- Ensure that the most effective and efficient procedures are used
- Maintain proper temperatures for hot and cold foods
- Inspect work, storage and service areas to ensure optimal sanitation standards are maintained
- Demonstrate techniques to employees on handling equipment and utensils
- Help with preparation, set-up and service for catering events
- Tally menus on production sheets
- Take over duties in kitchen when short-staffed
- Manage a staff of 15-30
- Ensures employees have completed all necessary tasks prior to end of shift
- Effectively in-service staff in regard to new company policies/reinforce policies
- Expediting meal requests in a timely fashion as they are called in during meal hours
- Accept deliveries when necessary
- Place orders when necessary
- Call service for any dysfunctional kitchen equipment.
- Evaluated employee performance regularly, providing constructive feedback for ongoing improvement efforts.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Established and monitored staff schedules, made assignment sheets and monitored menus.
- Maintained a safe working environment by enforcing strict adherence to workplace safety guidelines.
- Established strong relationships with vendors, negotiating favorable terms for bulk purchases and securing reliable supply channels.
- Improved food quality by implementing strict quality control measures and regular inspections.
- Assisted in menu planning, incorporating seasonal ingredients for maximum freshness and taste appeal.
- Handled customer complaints professionally, resolving issues promptly to ensure continued satisfaction.
- Supervised daily food preparation activities, ensuring consistency in presentation and portion sizes across all dishes served.
- Enhanced customer satisfaction by ensuring timely meal preparation and delivery.
- Monitored food storage techniques to preserve freshness, prevent contamination, and adhere to industry best practices.
- Developed nutritious meal plans for diverse clientele, adhering to dietary restrictions and preferences.
- Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
- Led a team of kitchen staff to achieve efficient workflow and maintain high standards of cleanliness.
- Ensured compliance with all applicable local, state, and federal regulations governing food service establishments within the facility's jurisdiction.
- Collaborated with dietitians to create balanced meals suitable for patients with specific health conditions.
- Coordinated catering services for special events held at the facility or offsite locations as needed.
- Created and prepared visual aids, manuals and other materials used in teaching.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Conducted employee training sessions for improved food safety practices and compliance with regulations.
- Increased overall efficiency through effective scheduling and allocation of tasks among kitchen staff members.
- Optimized food production processes, streamlining operations while maintaining quality standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Richardson Medical Center
Admissions Clerk
06.2019 - 11.2019
Job overview
- Registers and admits patients to hospital
- Interviews patients to obtain required medical and financial information and completes registration forms
- And verify patient insurance and ensures registration forms are properly signed.
Richardson Medical Center
Dietary Manager/ Cook
04.2013 - 11.2019
Job overview
- Provide management and supervision of food services managers and dietary staff (recruitment, scheduling, payroll functions and ongoing training)
- Manages food and labor cost (budgeting and purchasing)
- Oversee all food production & menu planning (regular and therapeutic)
- Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
- Oversees the dining room flow, tray delivery service flow
- Balances the serving responsibilities among the dietary staff
- Formulate, standardize and supervise all aspects of food production and service
- Ensure that the most effective and efficient procedures are used
- Maintain proper temperatures for hot and cold foods
- Inspect work, storage and service areas to ensure optimal sanitation standards are maintained
- Demonstrate techniques to employees on handling equipment and utensils
- Help with preparation, set-up and service for catering events
- Tally menus on production sheets
- Take over duties in kitchen when short-staffed
- Manage a staff of 10-12
- Ensures employees have completed all necessary tasks prior to end of shift
- Effectively in-service staff in regard to new company policies/reinforce policies
- Expediting meal requests in a timely fashion as they are called in during meal hours
- Accept deliveries when necessary
- Place orders when necessary
- Call service for any dysfunctional kitchen equipment.
E.A Conway
Administrative Coordinator
07.2009 - 11.2012
Job overview
- Prepared, indexed, and scanned documents into imaging system and ensured quality of scanned images
- Prepared requisitions for the purchase of supplies and maintained inventory of purchases
- Maintained department record system which included; filing, retrieving and researching of files
- Performed various other clerical duties such as, appointments scheduling, patients intake, copying, answered the phone, data entry and other duties assigned.
Richland Hospice
Certified Nursing Assistant
10.2007 - 02.2009
Job overview
- Assisted residents in bathing, nail care, mouth care, hair car, feeding and toileting
- Helped licensed nursing staff with catheterizations and enemas
- Recorded patients' intake and output
- Transported and ambulated patients
- Changed linen and collected soiled laundry
- Emptied and changed catheter drainage bags.
Education
University of FloridaGainesville, FL
from CDM
01.2017
University Overview
Tallulah Technical CollegeTallulah, LA
Nursing Assistant
06.2001
University Overview
Rayville High School Rayville, LA
High school diploma from General Studies
05.2001
University Overview
Skills
- Cooking (9 years)
- CNA (10 years)
- Developmental Disabilities Experience
- Dietary Department Experience (9 years)
- Cooking Experience (10 years)
- Menu Planning
- Food Preparation
- Dietary Aide Experience
- Industrial Equipment Experience
- Meal Preparation
- Supervising Experience
- Food Production
- Hospice Care
- Management
- Purchasing
- Kitchen Management Experience
- Payroll
- Food Safety
- Leadership
- Home Care
- Labor Cost Analysis
- Culinary Experience
- Caregiving
- Catering
- Recruiting
- Inventory Control
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Staff Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Budget Control
- Key Performance Indicators
- Expectation setting
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Work Planning and Prioritization
- Hiring and Training
- Managing Operations and Efficiency
- Documentation And Reporting
- Good Judgment
- Schedule oversight
- Fiscal Management
Certification
- ServSafe
- CNA
Personal Information
Personal Information
Work Permit: Authorized to work in the US for any employerTimeline
Food and Nutrition Manager&Operation Manager
ABM Healthcare
10.2019 - 01.2024
Admissions Clerk
Richardson Medical Center
06.2019 - 11.2019
Dietary Manager/ Cook
Richardson Medical Center
04.2013 - 11.2019
Administrative Coordinator
E.A Conway
07.2009 - 11.2012
Certified Nursing Assistant
Richland Hospice
10.2007 - 02.2009
University of Florida
from CDM
Tallulah Technical College
Nursing Assistant
Rayville High School
High school diploma from General Studies
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