Latonya Moncrief
Montgomery,AL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Shipping and Receiving Manager
American Klassic Designs
07.2016 - Current
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
Office Manager
American Klassic Designs
08.2011 - 06.2016
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Point of Sale Associate
Wind Creek Casino & Hotel
01.2010 - 08.2011
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
- Increased customer satisfaction by providing efficient and accurate Point of Sale transactions.
- Enhanced store revenue by upselling products and suggesting additional items during checkout process.
- Maintained a clean and organized workspace, ensuring a positive shopping experience for customers.
- Contributed to overall store performance through effective teamwork and collaboration with colleagues.
- Provided exceptional customer service by answering inquiries, locating products, and offering assistance as needed.
- Managed cash registers efficiently, balancing drawers at the end of each shift with accuracy and diligence.
- Supported loss prevention efforts by adhering to store policies and procedures in handling merchandise and transactions.
Education
Bachelor of Science - Human Resources Management
Troy University
Troy, AL05.2025
High School Diploma -
Sidney Lanier High School
Montgomery, AL05.1998
Skills
- Shipping procedures
- Lean principles
- Order Fulfillment
- Warehouse Operations
- Receiving Processes
- Data Entry
- Staff Management
- Shipment Tracking
- Order Management
- Cost Reduction
Timeline
Shipping and Receiving Manager
American Klassic Designs
07.2016 - Current
Office Manager
American Klassic Designs
08.2011 - 06.2016
Point of Sale Associate
Wind Creek Casino & Hotel
01.2010 - 08.2011
Bachelor of Science - Human Resources Management
Troy University
High School Diploma -
Sidney Lanier High School
Similar Profiles
Aidan PolandAidan Poland
Parts Manager at PG Klassic AutobodyParts Manager at PG Klassic Autobody
Julia BeveridgeJulia Beveridge
Child Development Teacher at Klassic KidsChild Development Teacher at Klassic Kids
Brandon JohnsonBrandon Johnson
Receptionist at Klassic Lady Beauty SalonReceptionist at Klassic Lady Beauty Salon