Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latonya Nailer

Memphis,TN

Summary

Responsible Quality Assurance Technician with 5 years of experience. Verified products and services met quality standards and were free of defects. Proficient at quality control inspections on both electrical and mechanical products and processes.

Overview

12
12
years of professional experience

Work History

Quality Assurance Technician

ZimVie
Memphis, TN
12.2021 - Current
  • Audit and verify technical information (router packet, product container and identification, blueprint, label information, packaging setup sheet and all other technical information in the packet) complies with DHR requirements
  • Analyze data to determine accept/reject final disposition. Document decisions and relevant data using reports, database systems and instruction sheets.
  • Document all activities in a manner compliant with good documenting practices Performs audits of manufacturing areas to assure compliance to approved procedures.
  • Review manufacturing processes and records for compliance to internal procedures and FDA/ISO requirements. Generate Non-conformance Reports for submitted product found out of specification Communicates with manufacturing cell members, manufacturing management and engineers concerning product and documentation defects or issues limiting optimal cell performance. Utilize shop math techniques (addition, subtraction, multiplication, & division), dexterity and mechanical aptitude to operate precision equipment Complete tasks accurately and on-time, paying close attention to detail.

Product Assurance Coordinator

ZimVie
Memphis, TN
09.2016 - Current
  • Perform limited final dimensional inspections, working from engineering drawings, procedures and external standards, using typical inspection equipment such as micrometers, thread gauges, calipers, optical comparator, concentricity gauge, and height & depth gages.
  • Perform post manufacturing cleaning, package, and labeling processes
  • Document all activities in a manner compliant with good documenting practices
  • Enter data on production reports regarding shop orders worked on, quantity produced, hours worked, and movement of goods through inventory transactions using ERP systems.
  • Inspect, set-up and, operate small machines such as heat sealers, label printers, ultra-sonic cleaner, and auto-bagger
  • Generate Non-conformance Reports for submitted product found out of specification
  • Utilize shop math techniques (addition, subtraction, multiplication, & division), dexterity and mechanical aptitude to operate precision equipment
  • Complete tasks accurately and on-time, paying close attention to detail

Warehouse Clerk

GENCO
Memphis, TN
01.2015 - 07.2016
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Received, stored and shipped goods and materials.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Maintained business operations by communicating with coworkers and managers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Verified received goods by comparing with purchase orders.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.

Auditor

Technicolor
Memphis, TN
01.2014 - 01.2016
  • Conducted audits on internal controls and developed reports on findings.
  • Applied professional judgment in gathering and evaluating evidence for thorough analysis.
  • Completed risk-based audits of key business processes to keep internal controls operating effectively.
  • Composed clear and concise audit findings to deliver comprehensive audit reports.
  • Determined scope of investigation required for small businesses to deliver appropriate external audits.
  • Utilized auditing and compliance software to advance efficiency.
  • Worked closely with management to discuss external audit results and action plans.
  • Maintained confidentiality of company information obtained in audit assignments.

Waitress

Huddle House
Indianola, MS
01.2013 - 01.2014
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Reviewed daily specials, menu changes and service specifications.
  • Informed customers about specials, upselling additional food and drink items.
  • Brewed coffee and distributed to guests.
  • Refilled drinks and checked with diners to meet specific needs.
  • Monitored dining rooms for safety and customer needs.
  • Communicated effectively with patrons, took orders and made item recommendations.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.

Education

High School Diploma -

Gentry High School
Indianola, MS
05.2006

Skills

  • Quality assurance requirements
  • Trend tracking
  • Samples comparison
  • Routing inspections
  • Calipers
  • Micrometer
  • Quality Inspection
  • Blueprint Reading
  • Assembly
  • SAP
  • Manufacturing
  • Computer Networking
  • Math
  • Forklift
  • Coordinate Measuring Machine
  • Quality Assurance
  • Preventive Maintenance
  • Microsoft Word
  • Data Entry
  • GD&T
  • Comparator
  • KANBAN
  • Calibration
  • Documentation skills
  • Materials inspection
  • Problem-solving skills

Timeline

Quality Assurance Technician

ZimVie
12.2021 - Current

Product Assurance Coordinator

ZimVie
09.2016 - Current

Warehouse Clerk

GENCO
01.2015 - 07.2016

Auditor

Technicolor
01.2014 - 01.2016

Waitress

Huddle House
01.2013 - 01.2014

High School Diploma -

Gentry High School

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