Hi, I’m
LaTonya Paul-Williams
Kissimmee,FL
Overview
14
years of professional experience
Work History
Greater Are We
Assistant Manager
04.2014 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Next Leveling
Customer Service Representative
03.2010 - Current
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Amazon
Assembly Line Worker
08.2017 - 08.2018
Job overview
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Education
Everest College - Orlando, FloridaOrlando, FL
Medical Assistant from Medical Assisting
02.2011
University Overview
St.Cloud High School St. Cloud, FL
Basic
06.1993
University Overview
Skills
- Operations Management
- Recruiting and Interviewing
- Cost Reduction
- Product and Service Knowledge
Timeline
Assembly Line Worker
Amazon
08.2017 - 08.2018
Assistant Manager
Greater Are We
04.2014 - Current
Customer Service Representative
Next Leveling
03.2010 - Current
Everest College - Orlando, Florida
Medical Assistant from Medical Assisting
St.Cloud High School
Basic
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