LaTonya Reed
South Bend,IN
Summary
Flexible hard worker ready to learn and contribute to team success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
School Bus Driver
First Student
South Bend, IN
08.2022 - Current
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Communicated effectively with parents regarding student transportation issues.
- Managed time efficiently so that routes are completed within allotted timespan.
- Followed all safety protocols when transporting students with special needs or disabilities.
- Monitored student behavior on the bus and enforced rules consistently.
Customer Service Representative
Press Ganey
South Bend, Indiana
09.2015 - 07.2022
- Provided accurate information about products and services to customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Conduct surveys for hospitals and clinics.
Education
High School Diploma -
Northwest High School
Clarksville, TN05-1998
Skills
- Passenger Assistance
- Vehicle inspections
- Vehicle Maintenance
- Route Planning
- Special Needs Assistance
- Effective communication skills
- Customer-Oriented
Timeline
School Bus Driver
First Student
08.2022 - Current
Customer Service Representative
Press Ganey
09.2015 - 07.2022
High School Diploma -
Northwest High School