LaTonya Ritchie
Detroit,MI
Summary
Dedicated professional with extensive direct patient care support experience in healthcare. Proficient in managing paperwork, providing mobility assistance, and ensuring compliance with documentation standards. Strong team player with adaptability to evolving environments.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
VA Home of Chesterfield
Chesterfield, MI
03.2024 - 10.2024
- Promoted optimal member care through prompt identification and reporting of significant condition changes to nursing staff.
- Supported delivery of exceptional care for diverse military veteran populations by addressing individual member needs.
- Ensured accurate data entry into electronic health records while maintaining HIPAA confidentiality standards.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Medical Coder
MHP Radiology Oncology Institute
Madison Heights, MI
04.2024 - 10.2024
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Patient Access Representative I
Detroit Receiving Hospital/Conifer Health
Detroit, MI
05.2023 - 09.2023
- Conducted patient registration at date of service while following financial and cash control policies.
- Facilitated scheduling of diagnostic procedures within scheduling system to optimize workflow.
- Performed medical necessity checks per Centers for Medicare and Medicaid Services guidelines, verifying insurance coverage and eligibility.
- Obtained insurance authorizations for both scheduled and unscheduled hospital services to ensure compliance.
Patient Care Technician
Ascension St. John Hospital & Medical Center Emergency Room
Warren, MI
04.2022 - 03.2023
- Monitored vital signs and reported changes to nursing staff for timely medical interventions.
- Streamlined workflow by assisting nursing staff with essential tasks, improving operational efficiency.
- Provided compassionate and attentive care to enhance patient satisfaction.
- Trained new Patient Care Technicians, sharing knowledge and best practices for consistent care delivery.
Billing and Follow-Up Rep I
Trinity Health
Farmington Hills, MI
10.2019 - 03.2022
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Managed a high volume of invoices while paying attention to detail, resulting in improved financial accuracy.
Education
Associate Degree - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, FL05.2018
Diploma - Patient Care Technician
Dorsey College
Southgate, MI05.2006
Diploma - Nurse Assistant
American Red Cross
Detroit, MI04.2002
Skills
- Lab sample collection
- Patient mobility assistance
- Detailed information communication
- Pressure management
- EKG proficiency
- Direct patient care
- Admission and discharge coordination
- Vital signs assessment
Timeline
Medical Coder
MHP Radiology Oncology Institute
04.2024 - 10.2024
Patient Care Technician
VA Home of Chesterfield
03.2024 - 10.2024
Patient Access Representative I
Detroit Receiving Hospital/Conifer Health
05.2023 - 09.2023
Patient Care Technician
Ascension St. John Hospital & Medical Center Emergency Room
04.2022 - 03.2023
Billing and Follow-Up Rep I
Trinity Health
10.2019 - 03.2022
Associate Degree - Medical Billing and Coding
Ultimate Medical Academy
Diploma - Patient Care Technician
Dorsey College
Diploma - Nurse Assistant
American Red Cross
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