Latonya Shankle
Dallas,TX
Summary
Dynamic Senior Scheduling Coordinator with expertise in deadline management, team management, and scheduling tools. Proven ability to mentor junior staff and enhance team performance through collaboration and training.
Overview
27
27
years of professional experience
Work History
Senior Scheduling Coordinator
Mint Dentistry
08.2021 - Current
- Developed strong working relationships with Management and Executive teams
- Trained representatives in Oral Surgery and Orthodontics scheduling and procedures
- Scheduled dental/orthodontics appointments for patients based on current treatment plan and patient's needs
- Developing leadership skill through Mint Dentistry leadership conferences
- Mentored junior scheduling staff, enhancing team performance and knowledge sharing.
- Collaborated with clinical teams to ensure timely patient care through effective schedule management.
Professional Tax Preparer
Boins Income Tax Services
12.1998 - 03.2018
- Prepared individual and business tax returns using advanced tax software systems.
- Analyzed client financial documents to ensure compliance with federal and state regulations.
- Provided expert tax advice to clients, maximizing deductions and credits for optimal outcomes.
- Mentored junior staff in tax preparation techniques and regulatory updates for improved service delivery.
- Maintained complete records of client tax returns and supporting documentation in secured ares as well as print refund checks and distributing
Financial Analyst
East Texas Tractor
01.2016 - 06.2017
- Completed financial forms such as I9, W4, and W9
- Supported executives by conducting research, reporting and documentation
- Explained and documented various types of services to be provided for clients, and advised them of they responsibilities
- Created and explained contractual agreements
- Collected and documented payments
Sales Manager
Etech Inc
12.1998 - 06.2009
- Coached and trained employees in successful selling methods and encouraged cross-selling to drive revenue
- Identified, hired and trained highly qualified staff by teaching best practices, procedures and sales strategies
- Grew sales and boosted profits by 150% by applying proactive management strategies and enhancing sales training
- Attended Trainer-the-Trainers seminars for better leadership
- Collaborated with marketing teams to align campaigns with sales objectives and drive revenue growth.
- Mentored junior sales staff, fostering skill development and enhancing team performance.
Education
No Degree - Accounting And Finance
Massey Business College
Nacogdoches, TXSkills
- Deadline management
- Budget planning
- Scheduling tools
- Strong work ethic
- Handling customer complaints
- Quality Assurance
- Microsoft Office Suite
- Team Management
- Scheduling Coordinator
Timeline
Senior Scheduling Coordinator
Mint Dentistry
08.2021 - Current
Financial Analyst
East Texas Tractor
01.2016 - 06.2017
Professional Tax Preparer
Boins Income Tax Services
12.1998 - 03.2018
Sales Manager
Etech Inc
12.1998 - 06.2009
No Degree - Accounting And Finance
Massey Business College