Latonya Sumpter
Cameron,SC
Summary
Adept at machine operation and fostering teamwork, I enhanced productivity by over 20% at Allied Air Enterprises through precision assembly and proactive process optimizations. My strong work ethic and effective communication have consistently elevated team performance and customer satisfaction across roles.
Professional, experienced assembler prepared for this role. Known for precision in machine operation, assembly, and quality control. Strong focus on team collaboration and achieving results. Dependable and adaptable with expertise in troubleshooting, equipment maintenance, and safety protocols.
Overview
16
16
years of professional experience
Work History
Machine Operator/Assembler
Allied Air Enterprises
12.2022 - Current
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Increased overall productivity by optimizing assembly processes and implementing time-saving techniques.
- Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
Coiler
Allied Air
04.2018 - 03.2022
- Maximized machine performance through diligent monitoring of operating parameters, making necessary adjustments as required.
- Enhanced team cohesion and collaboration through active participation in team meetings, sharing knowledge and experience with colleagues to achieve common goals.
- Read blueprints, micrometers and metric conversion with high level of accuracy.
- Increased efficiency by maintaining clean and organized workstations, promptly removing leftover materials and debris.
- Streamlined setup process for new orders, reducing changeover time between jobs and minimizing downtime.
- Improved production rates through close collaboration with team members to identify areas for workflow improvement.
Shift Manager
Taco Bell
07.2019 - 02.2020
- Facilitated team meetings to discuss performance metrics and strategic objectives.
- Implemented customer feedback initiatives for improved service quality.
- Conducted safety inspections to ensure compliance with health regulations.
- Scheduled staff shifts to maintain optimal coverage during peak hours.
- Led team to achieve high levels of employee morale by fostering positive work environment.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
Shift Manager
Pizza Hut
02.2019 - 07.2019
- Conducted safety inspections to ensure compliance with health regulations.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Warehouse Worker
Amazon
02.2014 - 02.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [45] pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Helped train new employees in safe practices and warehouse procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Shift Manager/Customer Service Key Holder
SUBWAY®Restaurants
05.2009 - 09.2014
- Scheduled staff shifts to maintain optimal coverage during peak hours.
- Facilitated team meetings to discuss performance metrics and strategic objectives.
- Implemented customer feedback initiatives for improved service quality.
- Led team to achieve high levels of employee morale by fostering positive work environment.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
Education
Associate of Science - Medical Billing And Coding Specialist
Ultimate Medical Academy
Clearwater, FL02-2026
High School Diploma -
Elloree High School
Elloree, SC05-1994
Skills
- Machine operation
- Stress tolerance
- Precision assembly
- Production scheduling
- Computer numerical control
- Hand tools proficiency
- Strong work ethic
- Good communication
- Teamwork and collaboration
- Computer skills
- Production monitoring
Languages
English
Native or Bilingual
Timeline
Machine Operator/Assembler
Allied Air Enterprises
12.2022 - Current
Shift Manager
Taco Bell
07.2019 - 02.2020
Shift Manager
Pizza Hut
02.2019 - 07.2019
Coiler
Allied Air
04.2018 - 03.2022
Warehouse Worker
Amazon
02.2014 - 02.2019
Shift Manager/Customer Service Key Holder
SUBWAY®Restaurants
05.2009 - 09.2014
Associate of Science - Medical Billing And Coding Specialist
Ultimate Medical Academy
High School Diploma -
Elloree High School
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