AZARIAH BAKER
McKinney,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Strong team player, eager to learn new processes to support the overall organizational success. Consistently accurate in drawer reconciliation.
Overview
4
4
years of professional experience
Work History
Cashier/Courtesy Clerk
HEB Grocery Store
McKinney, TX
07.2023 - Current
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Assisted customers by providing information and resolving complaints.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Front Desk Receptionist (Work Study)
Prairie View Apartments
Prairie View, TX
01.2023 - 07.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Updated customer information in databases regularly to ensure accuracy of records.
Cashier (Seasonal)
Kolhs
McKinney, TX
08.2022 - 01.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Online Grocery Associate
Walmart
The Colony, TX
06.2020 - 08.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Organized as many as 40 deliveries per hour by smoothly selecting and purchasing items.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Scanned items when pulling from shelves to update system stock information.
Education
Bachelor of Arts - Business Administration And Management
Collin County Community College District
Plano, TX08.2022
High School Diploma -
The Colony High School
The Colony, TX05.2022
Bachelor of Arts - Business Administration And Management
Prairie View A & M University
Prairie View, TXSkills
- Payment Collection
- Returns Processing
- Drawer Balancing
- Customer Assistance
- POS Systems
- Cash Handling
- Loss Prevention
- Credit and Cash Transactions
- Conflict Resolution
- Time Management Skills
- Written and Verbal Communication
- Proficient in Microsoft
- Proficient in Excel
- Inventory Management
- Customer Service Excellence
Timeline
Cashier/Courtesy Clerk
HEB Grocery Store
07.2023 - Current
Front Desk Receptionist (Work Study)
Prairie View Apartments
01.2023 - 07.2023
Cashier (Seasonal)
Kolhs
08.2022 - 01.2023
Online Grocery Associate
Walmart
06.2020 - 08.2022
Bachelor of Arts - Business Administration And Management
Collin County Community College District
High School Diploma -
The Colony High School
Bachelor of Arts - Business Administration And Management
Prairie View A & M University