LaTonya Wilcox
Unionist\Activist
Rochester,NY
Summary
Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach. A go-getting with great listening and verbal communication skills. The objective is to obtain a position where to utilize the investment of the education and skills acquired for the future success of the organization.
Overview
18
18
years of professional experience
Work History
Grievance Co-Chair
Federation Of Social Workers IUE/CWA 81381
11.2015 - Current
- Improved labor relations by mediating disputes and promoting a supportive work environment.
- Maintained compliance with union contracts through careful review and communication of relevant information to members.
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Enhanced member satisfaction by addressing grievances promptly and effectively.
- Supported the development of strong workplace policies by collaborating with management and employees.
- Ensured fair treatment of all workers through diligent investigation of labor practices and potential violations.
- Promoted collaboration between union members and management, fostering a positive workplace culture.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Organized regular meetings to communicate important updates and gather feedback from union members.
- Assisted in the resolution of conflicts involving both union members and non-union employees, maintaining harmony in the workforce.
- Conducted thorough research on industry standards to support negotiations during collective bargaining sessions.
- Facilitated open communication channels between union leadership, membership, and management teams to ensure transparency in decision-making processes.
- Led training programs for new stewards to ensure they were equipped with the knowledge necessary to represent their constituents effectively within their respective workplaces.
- Participated in labor-management meetings to discuss labor issues.
- Negotiated collective bargaining agreements.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Provided guidance to fellow stewards in handling challenging situations or navigating difficult decisions within their roles as representatives of their peers.
Examiner
Monroe County Department Of Human Services
11.2005 - Current
- Responsible for eligibility determination, diversion, child support and client management activities as it relate to financial services.
- Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
- Duties involve assisting with ensuring the most efficient and effective use of public funds while performing one or more of the following: interviewing clients and computing budgets, determining initial and continuing eligibility for financial programs, implementing diversion services, preliminary case assessment, developing and modifying paths, monitoring client compliance, preparing and filing court petitions, monitoring child support payments, and providing customer service.
- Streamlined examination processes for increased efficiency and consistency in decision making.
- Identified potential risks and fraud through meticulous review of documentation and background checks.
Education
Some College (No Degree) - Sociology
SUNY At Buffalo
Buffalo, NYSome College (No Degree) - Sociology/Criminal Justice
SUNY College At Brockport
Brockport, NYAssociate of Applied Science - Legal Administrative Assisting
Northern Virginia Community College
Annandale, VA05.1998
Skills
- Risk Assessment Skills
- Supervision Abilities
- Group Facilitation
- Legal Documentation
- Customer Service
- Project Management
- Empathy and Sensitivity
- Professionalism
- Problem Solving
- Confidentiality
- Active Listening
- Public Service
Affiliations
- Communication Workers of America - Minority Leadership Institute Class of 2023 Graduate/ National Women's Committee Chair IUE-CWA - Mentorship/Diversity Ambassadors Steering Committee/Women's Program Rep Federation of Social Workers/IUE-CWA Grievance Co-Chair Coalition of Black Trade Unionist - Women's Committee Chair Coalition of Labor Union Women CWA Minority Caucus The Community Foundation John F. Wegman Fund Monroe County Democratic LD-27th Committee
Timeline
Grievance Co-Chair
Federation Of Social Workers IUE/CWA 81381
11.2015 - Current
Examiner
Monroe County Department Of Human Services
11.2005 - Current
Some College (No Degree) - Sociology
SUNY At Buffalo
Some College (No Degree) - Sociology/Criminal Justice
SUNY College At Brockport
Associate of Applied Science - Legal Administrative Assisting
Northern Virginia Community College
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