La'Tonya Williams
Mobile,AL
Summary
Committed and dedicated job seeker with a history of going above and beyond. Meets company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Devoted to giving everyone a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Courier
FedEx
Mobile, Alabama
01.2003 - Current
- Deliver/pickup packages with a positive and friendly attitude.
- Strive for 100% service commitment time
- Assist customers with required forms for domestic/international outbound packages
- Committed to safe driving practices daily
- Trained new hires for courier routes
- Assisted coworkers on road to complete their deliveries/pickups
- Awarded for 5,10,15,20 years of safe driving
- Maintained accurate records of deliveries and customer authorizations and communicated delays or issues.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Quickly responded to customer inquiries to improve business relationships.
- Used time-management skills to prioritize urgent deliveries and optimize daily schedules.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Communicated customer complaints, requests and feedback to company management.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
Administration/Accounting Clerk
International Paper
Citronelle, Alabama
01.2001 - 01.2003
- Assisted controller during month-end and closing.
- Reconciled accounts on General Ledger.
- Organized and maintained file cabinet for Accounts Receivable.
- Assisted with Accounts Payable with corporate office.
- Created VJ entries for accounts on General Ledger into SAP.
- Created online requisitions in SAP for purchasing agent.
- Keyed and reconciled weekly payroll.
- Managed byproducts on Access program.
- Improved byproducts system for accuracy and reliable information Reconciled daily lumber shipments in MDS program.
- Trained employees on new payroll system and other financial programs.
- Presented monthly safety meetings.
- Managed and ordered supplies for front offices.
- Managed personal greetings for employees.
- Reconcile cash deposits and petty cash.
- Received checks and responsible for the receipt books.
- Audited log videos on a weekly basis.
- Reconciled incoming log receipts on a daily basis
- Analyzed documentation and standard financial statements for accuracy.
- Developed procedures to improve accuracy of financial data entry processes.
- Reviewed and implemented improvements to accounting processes and procedures.
Education
Bachelor of Science - Business Administration
University of South Alabama
Mobile, AlabamaSkills
- Analytical thinking
- Dependable
- Organization
- Obtained proficiency in the following computer programs: Excel, Access, Word, and Power Point
- Proficient in written and verbal directions
- Secretary experience
- Critical thinking
- Attention to detail
- Self-motivated
- Professional
- Receptionist experience
- Enjoy working independently as well as part of a team
- Excellent at giving presentations
- Strong leadership qualities and self-management skills
References
Available upon request
Timeline
Courier
FedEx
01.2003 - Current
Administration/Accounting Clerk
International Paper
01.2001 - 01.2003
Bachelor of Science - Business Administration
University of South Alabama