LaTora Carter
Washington,PA
Summary
Qualified Dental Assistant with solid experience in supporting project tasks and contributing to team goals. Assisted in successful execution of various projects, showcasing organizational and multitasking skills. Demonstrated proficiency in communication and time management.
Dynamic professional with experience at Centerville Clinics, excelling in patient care and appointment scheduling. Proven ability to enhance operational efficiency and customer satisfaction through exceptional communication and technical skills. Adept at sterilization techniques and infection control, contributing to a safe and welcoming environment for patients and staff alike.
Overview
4
4
years of professional experience
Work History
Intern
Centerville Clinics
37 Highland Ave
04.2025 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Analyzed problems and worked with teams to develop solutions.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Explored new technologies and approaches to streamline processes.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 14 procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Receptionist
Centerville Clinics
37 Highland Ave
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted with planning office events and meetings for smooth execution.
- Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
Cheerleading Coach
Washington High School
201 Allison Ave, Washington, PA 15301
08.2021 - Current
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Mentored young athletes, providing guidance on personal growth and academic achievements.
- Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
- Enhanced team performance by implementing tailored training programs and personalized coaching techniques.
- Prepared athletes for special competitions and tournaments.
- Choreographed creative routines that captivated audiences at sporting events and competitions alike.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Paid specific attention to each individual team member to deliver constructive criticism balanced with praise.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Provided emotional support to athletes during challenging times on the team or in their personal lives.
- Implemented structured conditioning programs specifically designed to improve physical fitness levels of participating cheerleaders.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Checked squad member uniform, attitude and form before all events.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Coordinated travel arrangements for local and out-of-state competitions, balancing budgetary constraints while maintaining a high-quality experience for athletes involved.
Education
Certified - Dental Assistant
University of Pittsburgh School of Dental Medicine
3501 Terrace St, Pittsburgh, PA 1521305-2025
High School Diploma -
Washington High School
201 Allison Ave, Washington, PA 1530106-2018
Skills
- Customer service skills
- Appointment scheduling
- Dental staff assistance
- Treatment room setup
- Chairside assisting
- Sterilization techniques
- Patient communication
- Patient care excellence
- Dental records
- Equipment sterilization
- Treatment room breakdown
- Dental impressions preparation
- Dental staff support
- Infection control protocols
- X-ray development
- Tech-Savvy
- Dental equipment maintenance
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Patient education
- Impression taking expertise
- Infection control proficiency
- Patient management
- Insurance billing
- Appointment scheduling proficiency
- Medical billing and coding
- Pediatric dental care
- Patient assessments
- HIPAA regulations
- OSHA compliance
- Equipment maintenance
- Exam room setups
- Dentrix proficiency
- Four-handed procedures
- Disinfecting rooms and equipment
- Dental materials selection
- Patient schedule management
- Patient care management
- Digital dentistry
- Patient scheduling
- Sanitation protocols
- Office management
- First aid training
- HIPAA compliance
- OSHA regulation
- Verbal and written communication
- Safety awareness
- Strategic planning
- Staff development
- Injury prevention
- Microsoft Word mastery
- Expert typing speed
- 45 wpm typing speed
- Powerpoint expert
- Microsoft Excel proficiency
Timeline
Intern
Centerville Clinics
04.2025 - Current
Receptionist
Centerville Clinics
07.2023 - Current
Cheerleading Coach
Washington High School
08.2021 - Current
Certified - Dental Assistant
University of Pittsburgh School of Dental Medicine
High School Diploma -
Washington High School