Summary
Overview
Work History
Education
Timeline
Generic

Latori LLoyd

Avon,IN

Summary

With over 20 years of customer service expertise, a proven track record in laboratory techniques, and a knack for meticulous organization, I have significantly enhanced operational efficiency at Hendricks Regional Health YMCA. My adeptness in specimen processing and commitment to quality assurance underscore my ability to meet and exceed employer expectations, fostering a reliable and goal-oriented work environment.

Experienced with laboratory protocols and maintaining clean and efficient work environment. Utilizes skills in sample preparation and data analysis to support research objectives. Knowledge of safety regulations and best practices to ensure compliance and accuracy.

Overview

30
30
years of professional experience

Work History

Lab Assistant/Patient Registration Specialist

Hendricks Regional Health YMCA
05.2018 - Current
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Maintained documentation on tests performed in lab.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
  • Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
  • Verified insurance eligibility for patients quickly and accurately, reducing financial discrepancies between patients and providers.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.

Hairstylist/Salon Manager

Supreme Clientele
10.1996 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Patient Registration Coordinator/Medical Records File Clerk

Lutheran Hospital
07.2002 - 09.2005
  • Ensured accurate patient information collection by implementing a thorough data verification system.
  • Streamlined communication between patients, medical staff, and insurance providers for smooth treatment coordination.
  • Maintained up-to-date knowledge of industry best practices, regulatory changes, and technological advancements by attending relevant workshops, conferences, and trainings.
  • Reduced errors in billing processes by conducting regular audits of patient accounts and collaborating closely with billing specialists.
  • Maintained physician calendars and transcribed dictated clinical notes.
  • Maintained strict compliance with HIPAA regulations, safeguarding patient confidentiality at all times.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.

Production Line Worker/Assembly Line Worker

General Motors Co
05.1995 - 10.2000
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed instructions to make products in line with customer specifications.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Demonstrated flexibility in working various shifts, overtime hours, and weekends as required to meet production demands.
  • Performed a variety of duties including bench, floor or conveyor assembly work
  • Used computerized equipment and engaged in activities such as machine resets and quality checks
  • Inspected extruded product for appearance and size defects according to specifications.
  • Utilized strong problem-solving abilities to troubleshoot equipment issues quickly, minimizing disruptions to the production line while maintaining safety standards at all times.
  • Collaborated with team members to achieve daily production goals, contributing to overall positive workplace morale.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
  • Increased productivity through effective time management skills, prioritizing tasks based on urgency and importance.
  • Fostered a positive workplace culture that emphasized teamwork, communication, and mutual support among production line workers.
  • Enhanced production line efficiency by maintaining steady pace on assembly line.
  • Adhered to strict safety protocols, minimizing accidents and ensuring safe workplace.
  • Read, comprehended and followed standardized work instructions and trained procedures.

Education

High School Diploma -

Paul Harding High School
Fort Wayne, IN

Cosmetology License - Cosmetology

Four Winds Beauty Academy
Fort Wayne, IN

Timeline

Lab Assistant/Patient Registration Specialist

Hendricks Regional Health YMCA
05.2018 - Current

Patient Registration Coordinator/Medical Records File Clerk

Lutheran Hospital
07.2002 - 09.2005

Hairstylist/Salon Manager

Supreme Clientele
10.1996 - Current

Production Line Worker/Assembly Line Worker

General Motors Co
05.1995 - 10.2000

High School Diploma -

Paul Harding High School

Cosmetology License - Cosmetology

Four Winds Beauty Academy

Similar Profiles

CREATE PROFILE
Latori LLoyd