Professional Summary
Overview
Work History
Education
Skills
Timeline

LaToria Brooks

FedEx Express Ground 303
Stonecrest,Georgia
27
years of professional experience

I’m dedicated and I determine and focus with any work environment to completing the job ..

Work History

QA, Linehaul Etc

14 Years 1 Month
FedEx Express Ground 303 | 07.2012 - Current
  • Package Handlers are responsible for the physical loading and unloading/ or sorting of packages by hand, including lifting, pushing, pulling, carrying and placing in safe and efficient manner. Packages Handlers and QA etc
  • May be assigned to or rotate through various areas and positions such as Loading, unloading, palletizer, Scan, weight, and Key(SWAK), Quality Assurance (QA), Facer, Switcher etc.
  • Daily activities include assisting with warehouse operations receiving, moving, handling and tracking products packages
  • Related tasks, loading and unloading trucks, shipping and mov, handling and tracking equipment Packages and other materials and assisting with tracking transportation and distribution operations required skills and abilities.
  • Ability to understand and follow instructions reorder to sort packages correctly.
  • Ability to discern numbers and information in order to sort packages.
  • Ability to use basic tools and equipment such as ability to work well in a fast-paced team chutes and unloading devices.
  • Strong commun and international skill’s ability to work well in a environment.
  • Pbs operating switching equipment.
  • Excel
  • Very strong organization skills and attention to detail.
  • Ability to multi-task
  • Ability to work independently
  • Ability to take initiative
  • Excellent communication and written language skills
  • Proficiency in Excel and MS Word ETC.

Special Assignments

2 Months
FedEx:Ground 302 | 10.2025 - 12.2025

Package and Address Research: Investigates problem shipments with bad addresses, missing labels, or multiple failed delivery attempts to ensure same-day delivery recovery

  • Customer and Contractor Coordination: Communicates directly with customers, drivers, Area Operators (AOs), and Business Contractors (BCs) to resolve delivery blocks.
  • Claims and Loss Trend Analysis: Reviews damaged or lost package claims, logs scan failures, and tracks metrics for management review.
  • Clerical and System Support: Maintains daily operational reports, inputs data into internal networks, and assists with facility audits. I also learned how to do chemical spells which is considered hazmat.

Secretary Manager and security

5 Years 11 Months
Big Picture Middle & High Schools | 01.2008 - 12.2013
  • The Primary responsibility of the security and secretary paraprofessionals is the safety and security of schools, hallways, classroom, common areas and schools Grounds, practica schools. Emergencies planning evaluations and consultation services to help school’s emergency’s and crisis plans districts and buildings school crisis’ communication and related school emergencies.
  • Crisis plans schools crisis teams, schools drills, safety drills, students and staff
  • Responsible capable, locked down and evacuation protectduce, crisis media and communication best practices assessing students. Threats, school safety assessments in deaths and vio, managing.

Ticket agent, cargo ramp

12 Years 11 Months
American Eagles and Mesa and US Airlines | 01.2000 - 12.2012
  • As a customer service Agent, I’ve provided front line customers services to our passengers in some of our smaller stations.
  • I work directly with passengers tickets purchase, check In and board.
  • In addition aircraft marshaling, aircraft, Deicing and many locations.
  • I was a supervisor swift leader, csr, reservation I’ve also traveled, free, I’ve. Check in FBI, DNA, AGENTS who were uncover.

Legal Settlement secretary

6 Years
King & King Law firm office | 10.2001 - 10.2007
  • An extremely Dependable pleasant and outstanding, able to answer & direct all incoming calls from Multiple lines and greet clients and visitors in an efficient and professional manner, switchboard and completer skills. Including, - Experience with assistantest cuscnt and professional manner, switcher-board and collections, support basic duties and good english skills I work with professional lawyers as well.

Education

Master of Arts - CSI

Phoenix university | California | 01.2009

Bachelor of Arts - Pre-Law

California State University, Fresno | Fresno, CA | 01.2004

Associate of Science - Nursing and administrative of justice

West Hills College-Coalinga | Coalinga, CA | 01.1999

Skills

  • To obtain a position where my skills can contribute to the growth of ur company.

Timeline

Special Assignments

FedEx:Ground 302
10.2025 - 12.2025Read More

QA, Linehaul Etc

FedEx Express Ground 303
07.2012 - CurrentRead More

Secretary Manager and security

Big Picture Middle & High Schools
01.2008 - 12.2013Read More

Legal Settlement secretary

King & King Law firm office
10.2001 - 10.2007Read More

Ticket agent, cargo ramp

American Eagles and Mesa and US Airlines
01.2000 - 12.2012Read More

West Hills College-Coalinga

Associate of Science from Nursing and administrative of justice
Read More

California State University, Fresno

Bachelor of Arts from Pre-Law
Read More

Phoenix university

Master of Arts from CSI
Read More
LaToria Brooks