Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Latoria Williams

Bartow,FL

Summary

Dynamic mental health professional with extensive experience at Peace River Center, recognized for exceptional crisis intervention and patient rapport. Proficient in behavioral health support and quality assurance, I excel in fostering a safe environment while leading teams to achieve high standards of care. Committed to enhancing patient well-being through empathetic communication and effective techniques.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Winter Haven Baycare Hospital
03.2025 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Lead Technician

Peace River Center
10.2023 - 02.2025
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.


Psychiatric Technician

Peace River Center
11.2020 - 10.2023
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Housekeeper

Peace River Center
08.2019 - 11.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Dietary Aide

Peace River Center
02.2017 - 08.2019
  • Prepared hot and cold foods.
  • Delivered trays at designated times.

Cashier

Wendys
11.2016 - 02.2017
  • Bagged and packaged customer
  • Greeted all customers and providededprompt and friendly service
  • Counted moey in the register at the start of every shift and balanced at the end of the shift

Education

No Degree -

Bartow High School
Bartow,FL
06-2015

Skills

  • Behavioral health support
  • Proficient in Microsoft Office
  • Culinary meal preparation
  • Patient vital signs monitoring
  • Quality Assurance
  • Customer Service
  • Leadership
  • Medical Technology

Certification

  • Basic Life Support

Languages

English
Native or Bilingual

Timeline

Mental Health Technician

Winter Haven Baycare Hospital
03.2025 - Current

Lead Technician

Peace River Center
10.2023 - 02.2025

Psychiatric Technician

Peace River Center
11.2020 - 10.2023

Housekeeper

Peace River Center
08.2019 - 11.2020

Dietary Aide

Peace River Center
02.2017 - 08.2019

Cashier

Wendys
11.2016 - 02.2017

No Degree -

Bartow High School

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