Latosha Hargrove
Atlanta,GA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
Overview
15
15
years of professional experience
Work History
CNA - Certified Nursing Assistant
Grady Health System
East Point, GA
10.2024 - Current
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
MEDICAL RECORDS/ CENTRAL SUPPLY/ADMISSIONS/CNA
College Park Health Care
College Park, GA
06.2019 - 10.2024
- Provided watchful supervision and mobility Helped maintain a clean and safe home environment
- Management/ supervisor
- Provided assistance with activities of daily Living
- Performed customer service
- Provided care to clients that need Rehab as an aide
- Working with residents the Alzheimer's and dementia
- Admissions, LTC, EMR, CHROME systems experience
- Ordering from Pruitt for the facility
- Chart checks, thinning charts, uploading information into the LTC and as well as Chrome system
- Staffing and Scheduling
Front Desk Receptionist
Homes 2 Suites
Lakeland, FL
04.2019 - 06.2019
- Front desk agent able to multi-tasking ability to handling incoming and out going calls, answering queries received by customers and booking reservations
- Performed responsibilities of handling and maintain cash transactions
- Upon arrival fulfills clerical duties including scheduling appointments, maintaining and updating client records, collecting bill payments
- OnQ trained, as well as computer knowledgeable
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Production Worker/Machine Operator
Publix
Lakeland, FL
12.2016 - 05.2018
- Publix Bakery (Desert line, cake line) Production worker, machine operator
- Organized work to meet demanding production goals.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Supported new staff, facilitating quicker adaptation to production environment.
- Responded promptly to equipment malfunctions, minimizing disruptions to production.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used equipment properly to avoid workplace hazards or injuries.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
Health Service Technician
Georgia Regional Hospital of Atlanta
Decatur, GA
03.2015 - 07.2016
- Assist With crisis intervention
- Trained Behavioral assistants with adults with mental and physical disability
- Safely Care trained
- Helped maintain a clean and safe home environment
- Provided assistance with activities of daily living
Customer Service
Belmont Village at Buckhead
Atlanta, GA
11.2015 - 05.2016
- Provided watchful supervision and mobility Helped maintain a clean and safe home environment
- Provided assistance with activities of daily Living
- Performed customer service
- Provided cares to clients that need Rehab as a aide
- Working with residents the alzheimer's and dementia
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings [Number]%.
Certified Nursing Assistant
A.G. Rhodes Health & Rehab
Atlanta, GA
07.2013 - 05.2015
- Provided watchful supervision and mobility Helped maintain a clean and safe home environment
- Provided assistance with activities of daily Living
- Performed customer service
- Provided cares to clients that need Rehab as a aide
- Working with residents the alzheimer's and dementia
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Built rapport with patients and families, providing emotional support during difficult times.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Resident Assistant /PCP Coordinator/ Staffing Coordinator, Supervisor
Emeritus @ Decatur
Decatur, GA
02.2011 - 06.2012
- Maintained resident medical files
- Set medical appointments
- Incoming /outgoing telephone communications
- Executed data entry skill, Performed ICD 9 billing /Coding
- Working with residents with alzheimer's and dementia
- Help the activities Director with activities and assisted with putting
- Staffing and scheduling/ Supervisor
Skills
- Vital signs monitoring
- Compassion and empathy
- Patient care
- HIPAA compliance
- Maintaining confidentiality
- Complex Problem-solving
- Team collaboration
- Attention to detail
- Problem-solving
- Active listening
Timeline
CNA - Certified Nursing Assistant
Grady Health System
10.2024 - Current
MEDICAL RECORDS/ CENTRAL SUPPLY/ADMISSIONS/CNA
College Park Health Care
06.2019 - 10.2024
Front Desk Receptionist
Homes 2 Suites
04.2019 - 06.2019
Production Worker/Machine Operator
Publix
12.2016 - 05.2018
Customer Service
Belmont Village at Buckhead
11.2015 - 05.2016
Health Service Technician
Georgia Regional Hospital of Atlanta
03.2015 - 07.2016
Certified Nursing Assistant
A.G. Rhodes Health & Rehab
07.2013 - 05.2015
Resident Assistant /PCP Coordinator/ Staffing Coordinator, Supervisor
Emeritus @ Decatur
02.2011 - 06.2012
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