Summary
Overview
Work History
Education
Skills
Timeline
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LaTosha Mckenzie

50 Florissant Park Dr.,MO

Summary

Organized, dependable and detail oriented candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

Omnicare, CVS Health
03.2018 - Current


  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Patient Access Representative

BJC Health
01.2017 - 02.2018


  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
  • Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
  • Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.
  • Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.

Intake Specialist

McCallum Place Eating Disorder Center
09.2015 - 01.2017


  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Consistently met or exceeded performance metrics, demonstrating a strong commitment to delivering exceptional service within the Intake Specialist role.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.

Education

No Degree - Health Information Technology

Allied College
St Louis, MO
01.2004

Skills

  • Insurance Verification
  • Prescription Filling
  • Healthcare Regulations
  • Team Collaboration
  • Confidentiality and HIPAA
  • Problem-Solving Skills
  • Medical Terminology
  • Attention to Detail

Timeline

Pharmacy Technician

Omnicare, CVS Health
03.2018 - Current

Patient Access Representative

BJC Health
01.2017 - 02.2018

Intake Specialist

McCallum Place Eating Disorder Center
09.2015 - 01.2017

No Degree - Health Information Technology

Allied College

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LaTosha Mckenzie