Latoshia STEGALL
Cantonment,FL
Summary
- Utilized digital scanning devices to log delivery statuses and secure digital customer signatures.
- Inspected delivery vehicles daily for mechanical issues, ensuring compliance with safety standards.
- Resolved customer delivery discrepancies calmly, protecting company reputation and goodwill.
Dedicated courier with experience in efficient delivery operations. Expertise in utilizing GPS technology and strong customer service skills to ensure timely and accurate deliveries. Committed to maintaining high safety standards and enhancing customer experiences.
Results-driven driver with expertise in route optimization and exceptional customer service. Committed to safety and efficiency, ensuring timely deliveries and satisfied customers.
Detail-oriented professional with extensive experience in transportation and delivery services. Known for effective time management and safety compliance, consistently improving operational efficiency to support customer needs.
Detail-oriented driver skilled in route optimization and safety awareness. Proven ability to enhance customer satisfaction through effective communication and efficient delivery practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Pensacola High School
Pensacola, FL
08.2025 - Current
- Implemented efficient routes to optimize travel time and fuel usage.
- Collaborated with school administration to coordinate transportation schedules effectively.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Courier
DoorDash
Cantonment, FL
01.2024 - Current
- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated designated delivery areas using GPS technology for optimal route planning.
- Communicated with customers regarding order status and delivery timelines to enhance satisfaction.
- Maintained vehicle in clean and operational condition to ensure safety and reliability.
Instacart Shopper
Publix
Pensacola, FL
01.2020 - Current
- Streamlined grocery selection process, enhancing efficiency in order fulfillment.
- Collaborated with team members to optimize delivery routes and minimize customer wait times.
- Monitored inventory levels, ensuring product availability and reducing waste.
- Trained new shoppers on best practices for order picking and customer service standards.
- Developed strategies for improving shopper productivity while maintaining high service quality standards.
Education
Associate of Science - Nursing
REID STATE
Evergreen, AL06-2017
High School Diploma -
PENSACOLA HIGH SCHOOL
Pensacola, FL05-2006
Skills
- Route Optimization: Skilled in planning efficient multi-stop schedules to save time and fuel
- Technology: Expert in using handheld scanners, package tracking software, and GPS apps
- Physical Stamina: Capable of lifting up to [eg, 50/70] lbs repeatedly throughout long shifts
- Customer Service: Strong communication skills for high-volume customer interactions
- Time Management: Exceptional ability to prioritize urgent, next-day, and medical deliveries
- Safety First: Deep knowledge of local traffic laws and defensive driving techniques
- Valid Driver's license
- Customer service
Certification
HIPPA (UPON REQUEST)
BBP (UPON REQUEST)
CPR BLS
MEDICAL COURIER SPECIAL HANDLING
Timeline
Driver
Pensacola High School
08.2025 - Current
Courier
DoorDash
01.2024 - Current
Instacart Shopper
Publix
01.2020 - Current
Associate of Science - Nursing
REID STATE
High School Diploma -
PENSACOLA HIGH SCHOOL