Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LATOYA ROBERTSON

Pittston,PA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. With a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Security Site Supervisor

Securitas Security Services USA
02.2014 - 06.2021
  • Conducted regular patrols of a facility to detect and deter security threats.
  • Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
  • Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
  • Recorded incident reports with detailed accounts of occurrences.

Pharmacy Technician

CVS Pharmacy
05.2013 - 08.2014
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
  • Counted and labeled prescriptions with correct item and quantity
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items

Medical Records Clerk

Geisinger Wyoming Valley
02.2006 - 08.2012
  • Maintained patient confidence by keeping patient records information confidential.
  • Reviewed charts and flagged incomplete or inaccurate
  • Input data into computer programs and filing systems.
  • Responded to patient inquiries to provide information and details of medical records.
  • Printed and photocopied documents to provide patients with copies of medical records
  • Followed exact procedures for handling transfers and other releases of medical records

Education

Certificate Diploma - Pharmacy Technology

Fortis Institute - Forty Fort
Kingston, PA
10.2013

Certificate Diploma - Medical Billing And Coding Specialist

Computer Career Center
340 Flatbush Avenue Extension Brooklyn Ny 11201
11.2003

GED -

Jamaica Learning Center
162-02 Hillside Avenue Jamica Ny 11432
06.1995

Skills

  • Shift Scheduling
  • Security Officer Training
  • Payroll Management
  • CCTV Camera Monitoring
  • Dispatching
  • AED Certified
  • File and Records Management
  • Staff Hiring
  • Weekly Payroll

Certification


  • medical billing and coding Training - 2003
  • pharmacy technician -2013
  • CPR First Aid Certification - 2018
  • microsoft office 2003

Timeline

Security Site Supervisor

Securitas Security Services USA
02.2014 - 06.2021

Pharmacy Technician

CVS Pharmacy
05.2013 - 08.2014

Medical Records Clerk

Geisinger Wyoming Valley
02.2006 - 08.2012

Certificate Diploma - Pharmacy Technology

Fortis Institute - Forty Fort

Certificate Diploma - Medical Billing And Coding Specialist

Computer Career Center

GED -

Jamaica Learning Center

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LATOYA ROBERTSON