Latoya Aichele
Summary
Licensed Master Social Worker with over 6 years of combined experience working in various healthcare settings. Job responsibilities included comprehensive client assessments, ensuring personalized care plans in place. Utilized strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
7
7
years of professional experience
Work History
Case Manager & Utilization Review
PAM Rehabilitation Hospital
12.2023 - Current
- Perform case management and utilization reviews to ensure appropriate patient care and resource allocation
- Coordinate discharge planning and post-acute care services to support patient recovery and rehabilitation
- Collaborate with physicians, therapists, and insurance providers to optimize patient outcomes and streamline authorizations
- Advocate for patients by addressing barriers to care and connecting them with support servicesAssess patient care plans and ensure alignment with medical policies and insurance requirements.
- Provide recommendations for alternative care options if current plans are deemed unnecessary or ineffective.
- Work with case managers, social workers, and physicians to coordinate care.
- Communicate with physicians and patients regarding approved or denied services.
- Maintain thorough documentation for tracking approvals and denials.
Medical Social Worker
Houston Methodist Medical Center
01.2023 - 10.2023
- Conducted comprehensive psychosocial assessments to identify patient needs and develop care plans
- Provided crisis intervention, emotional support, and counseling to patients and families coping with medical conditions
- Collaborated with interdisciplinary healthcare teams to coordinate patient care, discharge planning, and resource referrals
- Assisted with advance care planning, including palliative care discussions and end-of-life decision-making
- Facilitated connections to community resources, financial assistance programs, and mental health services
Licensed Master Social Worker
Fresenius Medical Care
10.2021 - 12.2022
- Conducted psychosocial assessments and developed individualized service plans to support patient well-being
- Implemented social service interventions to address treatment goals and patient needs(transportation, financial assistance, community resources)
- Provided case management, crisis intervention, and mental health support through PHQ-2 and PHQ-9 screenings
- Facilitated transplant referral processes and coordinate with multiple transplant centers
Pediatric Social Worker
Texas Children's Hospital
03.2021 - 09.2021
- Completed in-depth psychosocial assessments and provided therapeutic interventions across multiple pediatric specialties
- Provided crisis intervention for trauma, child abuse, and domestic violence cases
- Assisted families in adjusting to diagnosis, prognosis, and treatment plans through counseling and resource referrals
Medical Social Worker
University of Cincinnati Medical Center
04.2019 - 10.2020
- Provided emotional support and guidance for families during end-of-life care and post-mortem planning
- Coordinated organ donation and autopsy consent while liaising with legal and healthcare teams
- Assisted in crisis intervention and stabilization efforts for patients and families
Case Manager
Greater Cincinnati Behavioral Health
06.2018 - 01.2019
- Delivered psychiatric support and behavioral health services for individuals with severe mental illness
- Developed care plans for at-risk youth and high-risk families
- Coordinated support services, crisis intervention, and follow-up care
Education
Master of Social Work -
Northern Kentucky University
Highland Heights, KY05.2018
Bachelor of Social Work -
Northern Kentucky University
Highland Heights, KY12.2016
Skills
- Discharge Planning
- Utilization Review
- Crisis Intervention
- Treatment Coordination
- Psychosocial Assessments
- Interdisciplinary collaboration
- Patient Advocacy
- EPIC
- Wellsky
- AIDA
- Careport
- Parachute
Timeline
Case Manager & Utilization Review
PAM Rehabilitation Hospital
12.2023 - Current
Medical Social Worker
Houston Methodist Medical Center
01.2023 - 10.2023
Licensed Master Social Worker
Fresenius Medical Care
10.2021 - 12.2022
Pediatric Social Worker
Texas Children's Hospital
03.2021 - 09.2021
Medical Social Worker
University of Cincinnati Medical Center
04.2019 - 10.2020
Case Manager
Greater Cincinnati Behavioral Health
06.2018 - 01.2019
Bachelor of Social Work -
Northern Kentucky University
Master of Social Work -
Northern Kentucky University
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