Summary
Overview
Work History
Education
Skills
Timeline
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Latoya Armstrong

Clover,SC

Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

McDonald's Restaurant
08.2022 - 06.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Communicated with customers and team members to solve problems.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained team members on cash register operation and cash handling.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

Food Lion Grocery
02.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Improved efficiency, organized checkout area for optimal workflow.

Dishwasher/Prepared Foods Team Member

Papa Docs Shore Club
03.2019 - 08.2019
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Stocked food items upon manger request and adhered to food safety standards at all times.
  • Developed and maintained courteous and effective working relationships.
  • Followed food safety practices and sanitation guidelines.
  • Collaborated with team members to complete tasks efficiently and deliver high-quality products consistently.

Education

High School Diploma -

Clover High School
Clover, SC
06-1999

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Flexible schedule
  • Opening and closing procedures
  • POS systems
  • Merchandise stocking
  • Multitasking and organization
  • Time management

Timeline

Cashier Team Lead

McDonald's Restaurant
08.2022 - 06.2024

Cashier

Food Lion Grocery
02.2022 - 06.2022

Dishwasher/Prepared Foods Team Member

Papa Docs Shore Club
03.2019 - 08.2019

High School Diploma -

Clover High School
Latoya Armstrong