LATOYA A. ROSE
North Kingstown,RI
Summary
Process Technology student completing a 300-hour program with training in chemical processing, process instrumentation, automated controls, and pressure and vacuum systems. Brings hands-on laboratory practice, careful documentation, customer service, and a strong commitment to safe, procedure-driven work. Seeking an entry-level process operations role.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Catering Server
PRANZI CATERING & EVENTS
01.2023 - Current
- Served plated meals, buffets, and beverages, ensuring high presentation standards and attentive guest service.
- Coordinated banquet setup, streamlined service flow, and executed efficient event breakdown.
- Set up banquet tables, linens, place settings, and service stations for catered events.
- Served plated meals and beverages while following event timelines and guest service standards.
- Refilled buffet stations, coffee service, and water service to maintain smooth meal flow.
Customer Liaison
TOGOBOX
01.2019
- Resolved customer and vendor issues, addressed technical concerns, and coordinated timely pickups and deliveries to ensure satisfaction.
- Partnered with other Customer Liaison Officers to provide consistent support during peak periods.
- Utilized POS System to enter customer transactions and accurately record all sales.
- Served as an effective liaison between warehouse staff, drivers, and customers for seamless communication regarding delivery status updates or changes in schedule.
Credit Department Administrative Support
RHODE ISLAND NOVELTY
01.2012 - 01.2014
- Managed correspondence and records in credit software to ensure compliance and support efficient department operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Process Technology -
Community College of Rhode Island (CCRI)
Westerly, RI11-2026
Associates - Social Work
Community College of Rhode Island (CCRI)
Warwick, RI01-2021
Bachelor of Science - Computer Science
Newbury College
Brookline, MA01-2007
Applied Associates - Computer Science
Newbury College
Brookline, MA01-2005
Skills
- Process and Laboratory Skills: Chemical processing; chemical handling; chemical calculations; solution preparation; spectrophotometry; low-pressure liquid chromatography; thin-layer chromatography; solvent extraction; vacuum filtration; pipetting; pH calibration and measurement; physical property measurement and determination; Chem Blast chemical reactor operation in laboratory exercises
- Process Operations and Safety: Process instrumentation; automated control and monitoring systems; PID controls; process meter programming; flow transmitters; pressure and vacuum systems; fluid mechanics and plumbing fundamentals; basic electricity; creating, documenting, and following standard operating procedures (SOPs); workplace safety; chemical safety; government regulatory and OSHA awareness; lockout/tagout (LOTO)
- Event Coordination: Setup, service flow, and event breakdown
- Office Administration: Records, correspondence, and customer support
- Documentation and Inventory: Prepared and updated professional documents, invoices, reports, memos, letters, and billing records using Microsoft Office
- Vendor Coordination: Time-sensitive pickup and delivery coordination
Certification
- Certificate in Process Technology | Expected Nov 2026
- OSHA training completed
- Certificate in Human Development | 2019
Timeline
Catering Server
PRANZI CATERING & EVENTS
01.2023 - Current
Customer Liaison
TOGOBOX
01.2019
Credit Department Administrative Support
RHODE ISLAND NOVELTY
01.2012 - 01.2014
Process Technology -
Community College of Rhode Island (CCRI)
Associates - Social Work
Community College of Rhode Island (CCRI)
Bachelor of Science - Computer Science
Newbury College
Applied Associates - Computer Science
Newbury College