Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Post Closer/Disbursement Clerk
Lueder, Larkin & Hunter
Alpharetta, GA
10.2015 - Current
Reviewed closing documents to ensure accuracy and compliance with state laws, regulations and company policies.
Submitted closing documents to lenders for post-closing review.
Prepared and submitted final package of closing documents to the lender, investor for funding, purchase.
Maintained files and records of all closed loans.
Resolved post-closing discrepancies between lenders and investors by researching title commitments, endorsements, and other related documents.
Assisted customers in resolving post-closing issues or questions regarding their transactions.
Conducted quality control reviews on closed loans by identifying errors or omissions which may affect loan eligibility or investor acceptance criteria.
Monitored post-closing department performance metrics such as turn times, document delivery dates.
Responded promptly to inquiries from internal departments concerning post-closing matters.
Performed various administrative tasks including filing, scanning, faxing, copying.
Processed returned mail items timely according to established procedures.
Disbursed funds, cut checks and mailed out documents.
Scanned and uploaded loan and related documents into system.
Education
Some College (No Degree) - Early Childhood Education
Westchester Community College
Valhalla, NY
Skills
File Management
Documentation Management
Customer Service and Assistance
Order Entry
Data Entry
Legal Documentation
Closing Documentation
Custom
References available upon request.
Timeline
Post Closer/Disbursement Clerk
Lueder, Larkin & Hunter
10.2015 - Current
Some College (No Degree) - Early Childhood Education