Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaToya Bates

Snellville,GA

Summary

Dependable and effective in managing operations. 30 Years of Customer Service. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work. Competent Phlebotomy Technician with 30 years of experience working in high-volume, fast-paced hospital and office settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Laboratory Technician Assistant

Northside Hospital Gwinnett
Lawrenceville, GA
05.2022 - Current
  • Perform Phlebotomy procedures in 225 bed Hospital facility.
  • Properly identify patient using electronic scanner and verbal communication with patient.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.

Phlebotomy Technician

Laboratory Corporation Of America
Tucker, GA
05.2007 - Current
  • Duties includes traveling to various sites to perform verifying patience data with vital statistics and insurance, blood draw for variety reasons including lab testing and blood donation, collect various specimens urine, stool, saliva.
  • Process and prepare for courier pick-up, maintain quality control, clean and sterilize equipment, following strict safety precaution and adhere to office cleanliness occurrence to OSHA; work independently with little to no supervision
  • Worked in areas of PST, Home care, accessioning and PST Float, Team Lead
  • Team Lead: Duties include but not limited to hands on assistance to Supervisor.
  • Assisted in making sure each lab were functioning properly according to company SOP.
  • Communicate by addressing E-mails from supervisor and making sure each team member were informed of any new instructions
  • Provided hands on training for new recruits which included site rules and computer and accessioning training
  • Handling all site inspections and needed visits and reporting to supervisor.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Obtain over 60 sticks per day.

Phlebotomy Technician

Quest Diagnostics, Patient Services
Oswego, IL
03.2005 - 05.2007
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Obtained blood specimens by performing venipunctures and finger sticks 70 times per day.
  • Logged patient information and recorded results into system.
  • Followed physician orders to correctly administer therapeutic phlebotomy.

Phlebotomist Floater

Medpro Staffing
Chicago, IL
01.2001 - 06.2006

Staffing Agency Phlebotomy, Assignments throughout the Chicago areas, Performing Blood Collections at various Office Sites.

  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Organized daily work based on collection priority.
  • Packaged and shipped specimens to central lab daily.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Medical Assistant

Weathers Medical Center
Toledo, OH
07.1997 - 10.1999
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Performed all Venipuncture draws
  • Verified appropriate lab couriers picked up collected lab specimens.

Phlebotomy Technician

Gwinnett Medical Center
Lawrenceville, GA
04.1994 - 06.1996
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Conducted venipuncture and other CT procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Organized daily work based on collection priority.
  • Performed over 25 sticks per shift each day

Education

Patient Care Tech Certificate - Patient Care Technician

TTI Medical Training Institute
Chicago, IL
11.2015

Mortuary Science - Funeral Service And Mortuary Science

Worsham College of Mortuary Science
Wheeling, IL
09.2004

Medical Assisting

Atlanta College of Medical And Dental Careers
Atlanta Ga
03.1993

Skills

  • Additional Information
  • Skills
  • Tying, Data Entry, Filing, Designated medical software, Microsoft office, and various fax machine
  • Written and Verbal Communication
  • Customer Service
  • Infants, Children and Adults 0-100
  • Staff Phlebotomy Training
  • Butterfly Venipuncture
  • Glucose Screening
  • Specimen Collection
  • Documentation and Recordkeeping
  • Instrument Sterilization

Certification

DATA ENTRY (3 years) FILING (10+ years) MICROSOFT OFFICE (10+ years) MS OFFICE (Less than 1 year) Injections Vital Signs Patient Care Epic EMR Certifications and Licenses CNA September 2018 to September 2021 Certified Nursing Assistant (CNA)

Timeline

Laboratory Technician Assistant

Northside Hospital Gwinnett
05.2022 - Current

Phlebotomy Technician

Laboratory Corporation Of America
05.2007 - Current

Phlebotomy Technician

Quest Diagnostics, Patient Services
03.2005 - 05.2007

Phlebotomist Floater

Medpro Staffing
01.2001 - 06.2006

Medical Assistant

Weathers Medical Center
07.1997 - 10.1999

Phlebotomy Technician

Gwinnett Medical Center
04.1994 - 06.1996

Patient Care Tech Certificate - Patient Care Technician

TTI Medical Training Institute

Mortuary Science - Funeral Service And Mortuary Science

Worsham College of Mortuary Science

Medical Assisting

Atlanta College of Medical And Dental Careers
LaToya Bates