LaToya Booker
San Jose,CA
Summary
Dedicated Phlebotomist with proven ability to maintain high productivity and efficiency in specimen collection and venipuncture. Expertise in patient communication fosters comfort and clarity during procedures. Strong time management and adaptability skills enhance patient experience and optimize laboratory operations.
Overview
1
1
Certification
Work History
Shift Supervisor
Starbucks
San Jose, CA
03.2021 - 07.2024
- Trained and mentored new baristas on coffee preparation techniques.
- Managed inventory and restocked supplies to maintain product availability.
- Coordinated employee schedules to optimize workflow during peak hours.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Implemented safety protocols and maintained cleanliness in the store environment.
- Monitored equipment performance and reported maintenance needs promptly.
- Fostered a positive team culture through effective communication and support.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Provided on-the-job training to new staff members.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Addressed any issues that arose during the shift in a proactive manner.
- Ensured all safety and sanitation regulations were met throughout the shift.
Admissions Representative
Evergreen Community College
Evergreen, Colorado
04.2020 - 09.2021
- Guided prospective students through the admissions process and answered inquiries.
- Evaluated student applications and ensured compliance with admission policies.
- Assisted in developing marketing materials for recruitment events and initiatives.
- Provided support to students in completing financial aid applications and forms.
- Maintained accurate records of applicant information in the admissions database.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Advised students throughout admissions process and assisted with questions or concerns about completing and submitting specific forms and documents.
- Collaborated with other departments within the university on various projects related to admissions initiatives.
- Attended off-site recruiting events such as college fairs or high school visits to meet with potential applicants in person.
Education
Certificate - PHLEBOTOMY TECHNICIAN
Central Union Adult School
Fremont, CA09-2025
Skills
- Hard worker
- Punctual
- Always open to learning new tasks
- Team player
- Excellent communication skills
- Level-headed
- Works well under pressure
- Ability to establish and implement process improvements
- Detail-oriented
- Ability to work well with all levels of internal management and staff
- Ability to prioritize and multitask
- Butterfly needle technique
- Sanitation and sterilization
- Venipuncture and capillary puncture
- Multi-sample collection
- Medical terminology
- HIPAA
- Health and safety
- Quality control guidelines
- Venipuncture techniques
- Patient communication
- Inventory control
- Data management
- Safety protocols
- Team collaboration
- Customer service
- Equipment maintenance
- Specimen preparation
- Patient care
- Specimen collection and storage
- Patient assessment
- Sample storage
- Hemoglobin testing
- Quality assurance
- Syringe method
- Proper labeling
Certification
American Medical Certification Association
Phlebotomy Technician Certification
issue date: 9-19-2025
American Heart Association
BLS Provider card
issue date: 8-22-2025
Accomplishments
- CENTRAL UNION ADULT SCHOOL Certifies that ( La'Toya Booker) has satisfactorily completed 20 hours of basic didactic, 20 hours of advanced didactic, and 40 hours practical (With overall 104 hours) Phlebotomy training, including a minimum of 50 patient venipunctures, 10 patient skin punctures and two arterial observations pursuant to CCR, Title 17, Section 1030(a) (2). The above-named is qualified for a phlebotomy certification examination and Application for Certified Phlebotomy Technician 1 (CPT1) in the State of California. PHLEBOTOMY TECHNICIAN Central Union Adult School 4700 Calaveras Avenue Fremont, CA 94538
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
03.2021 - 07.2024
Admissions Representative
Evergreen Community College
04.2020 - 09.2021
Certificate - PHLEBOTOMY TECHNICIAN
Central Union Adult School