Hi, I’m
Latoya Bradshaw
Summary
Dynamic professional with experience as an Admissions Registrar at R1 Rcm, adept at enhancing patient registration processes and ensuring data accuracy. Skilled in health information systems and patient confidentiality, I excel in multitasking and fostering collaboration, resulting in improved operational efficiency and patient satisfaction.
Overview
7
years of professional experience
Work History
R1 Rcm
Admissions Registrar
08.2025 - Current
Job overview
- Check in numerous patients, insuring all demographic, insurance,and consents form are accurate.
- Assisted in maintaining accurate patient records using electronic management systems.
- Coordinated communication between chief complaint for patients to check-in
- Collaborated with team members to streamline admissions processes, enhancing overall efficiency.
Dial America
CSR
05.2020 - 05.2022
Job overview
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Managed customer interactions via phone and email, ensuring timely responses to requests.
- Documented customer feedback to enhance service quality and improve processes.
- Collaborated with team members to streamline communication and enhance customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Supported training initiatives for new employees, fostering a collaborative work environment.
- Adapted quickly to new systems and processes, enhancing overall operational efficiency.
Family Dollar
Cashier
03.2019 - 01.2021
Job overview
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance shopping experience.
- Assisted in inventory management by restocking shelves and conducting regular counts.
Education
Grand Canyon UniversityPhoenix, AZ
No Degree
10-2024
Dental AssistanceJacksonville, FL
No Degree
02-2008
Christian Correspondence Townsend, GA
High School Diploma
08-2006
Skills
- Admissions
- Flexibility
- Microsoft office
- Multitasking
- Patient confidentiality
- Patient registration
- Patient scheduling
- Adaptability
- Health information systems
- Information management
- Social media
Timeline
Admissions Registrar
R1 Rcm
08.2025 - Current
CSR
Dial America
05.2020 - 05.2022
Cashier
Family Dollar
03.2019 - 01.2021
Grand Canyon University
No Degree
Dental Assistance
No Degree
Christian Correspondence
High School Diploma