Latoya Brooks
Horn Lake,MS
Summary
Driven professional with a track record of enhancing patient satisfaction and engagement at Collierville Nursing and Rehabilitation. Leveraged skills in patient care and basic life support to improve health outcomes. Demonstrated ability to maintain high standards of care, achieving significant results in patient assessments and support. Excelled in fast-paced environments, showcasing strong organizational and compassionate communication abilities.
Overview
6
6
years of professional experience
Work History
Nursing Assistant
Collierville Nursing and Rehabilitation
Collierville, TN
06.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
Delivery Driver
Fed Ex Ground
Olive Branch, MS
04.2020 - 06.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Auditor
Terex Corporation or Its Subsidiaries
Southaven, MS
04.2018 - 04.2020
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Communicated with auditee staff to obtain necessary information for audits.
- Executed audit phases and entered data into accounting software for analysis.
Education
GED -
Rust College
Holly Springs, MS2010
Skills
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Recording vital signs
- Catheter Care
- Patient Assessments
- Light Housekeeping
Timeline
Nursing Assistant
Collierville Nursing and Rehabilitation
06.2023 - Current
Delivery Driver
Fed Ex Ground
04.2020 - 06.2023
Auditor
Terex Corporation or Its Subsidiaries
04.2018 - 04.2020
GED -
Rust College