Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
Overview
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LATOYA BROWN

Hickory,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

FUEL STATION ATTENDANT

WAL-MART MARKETPLACE
12.2022 - 11.2023
  • Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
  • Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
  • Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
  • Enhanced safety measures by routinely inspecting equipment and reporting any malfunctions or potential hazards to management.

LICENSED HEALTH INSURANCE AGENT

RESULTS-CX
07.2020 - 12.2022
  • Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
  • Enhanced customer retention through effective relationship-building and follow-up strategies.
  • Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.

PAYROLL CLERK

KROEHLER FURNITURE
01.2022 - 07.2022
  • Streamlined payroll processing by implementing efficient data entry and verification procedures.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.

DEPARTMENT SUPERVISOR/COST ACCOUNTANT

HICKORY BRANDS INC.
04.2015 - 03.2020
  • Enhanced department efficiency by streamlining processes and implementing new strategies.
  • Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.

Education

Associate of Arts - Accounting

LIBERTY UNIVERSITY
10.2020

Skills

  • Problem Solving
  • Paperwork Processing
  • Call center experience
  • Strong Work Ethic
  • Multitasking Capabilities
  • Quick Decision Making
  • Compiling Data
  • Excel Proficiency
  • Data Entry
  • Call Management
  • Data Collection
  • Account Updating

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Growth demands a temporary surrender of security.
Gail Sheehy

Timeline

FUEL STATION ATTENDANT

WAL-MART MARKETPLACE
12.2022 - 11.2023

PAYROLL CLERK

KROEHLER FURNITURE
01.2022 - 07.2022

LICENSED HEALTH INSURANCE AGENT

RESULTS-CX
07.2020 - 12.2022

DEPARTMENT SUPERVISOR/COST ACCOUNTANT

HICKORY BRANDS INC.
04.2015 - 03.2020

Associate of Arts - Accounting

LIBERTY UNIVERSITY

Overview

9
9
years of professional experience

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LATOYA BROWN