Accomplished Traffic Manager and Military Training Instructor with a proven track record at the United States Air Force, adept in procedure optimization and project coordination. Excelled in enhancing operational efficiencies and training program effectiveness, achieving significant improvements in service standards. Skilled in deadline management and group instruction, demonstrating exceptional leadership and organizational abilities.
Overview
12
12
years of professional experience
Work History
Traffic Manager
United States Air Force, USAF
11.2012 - Current
Planned, organized, and directed traffic management activities.
Maintained and issued transportation documents
Arranged movement of personal property, passengers and cargo.
Reviewed applicable guidance to ensure personal property, DoD materiel, and passengers comply.
Verified carrier/contractor performance and initiated discrepancy reports.
Conducted research to address shipping errors and mistakes.
Utilized appropriate logistics systems to prepare, transmit, and receive transportation transaction data.
Directed Transportation Service Providers (TSPs) to identify, mark, and label personal property for shipment or storage.
Determined work priority. Resolves administrative and operational problems and authorizes deviation from procedures.
Executed traffic management activities to support mobility operations both at home station and deployed locations.
Lead improvement initiatives to advance operational efficiencies.
Created and enforced detailed organization processes to increase quality and service standards.
Trained new staff on job duties, policies, and safety procedures.
Advised and Counseled personnel and eligible dependents on personal property movements. Reviews official travel orders and determines transportation entitlements.
Supervised Individuals across geographically separated locations.
Directed, coordinated, and oversaw work through subordinate supervisors.
Advised staff regarding policies, procedures, and directives of higher-level management.
Selected and hired candidates for subordinate non-supervisory positions and recommended selections for subordinate supervisory positions taking into consideration skills and qualifications, and mission requirements.
Ensured reasonable equity among units of performance standards developed, modified, and/or interpreted and rating techniques developed by subordinate supervisors.
Appraised performance of subordinate supervisors and other employees directly supervised and serves as reviewing official on evaluation of non-supervisory employees rated by subordinate supervisors
Reviewed developmental needs of subordinate supervisors and non-supervisory employees and makes decisions on non-routine, costly or controversial training needs and/or requests for unit employees.
Ensured that subordinate supervisors have effective interpersonal, communication, and managerial skills to supervise in a workplace with diverse employees
Military Training Instructor
United States Air Force, USAF
08.2020 - 05.2024
Planned, organized, and directed basic and initial military training
Determined requirements for training, facilities, space, equipment, visual aids, and supplies to support military training requirements, and monitors the training program to ensure effective use of support items
Managed use of available facilities and ensures proper support during all phases of training, student flow, and flight assignments
Inspected and evaluates military training activities,
personnel, and facilities. Conducted periodic inspections of training activities and assists training units in correcting training deficiencies.
Provided training for Airmen undergoing military training, to include performance and adaptability.
Counseled and advised individuals on training problems.
Identified and recommended disposition of trainees
who display characteristics/performance that may render them unfit or unsuitable for retention in the Air Force.
Prepared and maintained files, reports and accountability records pertinent to basic and initial military training.
Maintained completed training record files on individuals in training for historical review.
Education
Master of Science - Operations And Project Management
Southern New Hampshire University
Hooksett, NH
07-2020
Bachelor of Arts - International Criminal Justice
John Jay College of Criminal Justice
New York, NY
08-2008
Skills
Deadline management
Service provider relations
Project coordination
Procedure optimization
Group and individual instruction
Presentations and demonstrations
Training needs analysis
Planning and coordination
Timeline
Military Training Instructor
United States Air Force, USAF
08.2020 - 05.2024
Traffic Manager
United States Air Force, USAF
11.2012 - Current
Master of Science - Operations And Project Management
Sports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air ForceSports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air Force
Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base