Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latoya Clark

Riverview,FL

Summary

Multifaceted professional with over a decade of experience in real estate, healthcare, payroll, and entrepreneurship. Licensed Real Estate Agent with a strong track record in client relations, contract negotiation, and market analysis. Adept at navigating federal healthcare systems and delivering exceptional customer service across industries.

Overview

5
5
years of professional experience
1
1
Certification
1
1
Language

Work History

Dual Medicare/Marketplace Agent

Maximus
Tampa, FL
10.2024 - Current
  • Completed CMS and CCO training to ensure compliance with federal healthcare regulations
  • Assisted clients in completing health and drug plan applications through Medicare and Marketplace programs
  • Provided expert guidance on eligibility, coverage options, and enrollment processes
  • Delivered personalized support to individuals navigating complex insurance decisions
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Realtor

Keller Williams
Tampa, FL
06.2023 - Current
  • Built trusted relationships with clients and industry stakeholders to facilitate seamless transactions
  • Negotiated contracts to maximize value for both buyers and sellers
  • Conducted market analyses to determine competitive property pricing
  • Guided clients through the full transaction lifecycle, including contracts, escrow, and closing
  • Coordinated property showings and advised on market trends, financing, and legal requirements
  • Advised and informed prospective clients on current market activities and conditions.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Wrote contracts to outline sales and purchases of properties.

Payroll Specialist

The All Around Movement LLC
Tampa, Florida
03.2020 - Current
  • Processed bi-weekly payroll for salaried and hourly staff, ensuring accuracy and compliance
  • Resolved discrepancies and retroactive adjustments with professionalism and speed
  • Maintained up-to-date knowledge of tax laws and payroll regulations
  • Managed client billing by tracking and posting work hours
  • Maintained strict confidentiality of all payroll information and records.
  • Managed payroll data entry and processing for 6 employees to comply with predetermined company guidelines.

Education

High School Diploma -

Living Free Center
Chicago
01-2007

Skills

  • Real Estate Sales & Negotiation

  • Medicare & Marketplace Enrollment

  • Payroll Processing & Compliance

  • Business Operations & Budgeting

  • Customer Relationship Management

  • Contract Drafting & Documentation

  • Market Analysis & Property Valuation

  • Microsoft Office & Adobe Suite

Certification

Real estate license

Timeline

Dual Medicare/Marketplace Agent

Maximus
10.2024 - Current

Realtor

Keller Williams
06.2023 - Current

Real estate license

06-2023

Payroll Specialist

The All Around Movement LLC
03.2020 - Current

High School Diploma -

Living Free Center
Latoya Clark
Created at Zety.com