Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

LaToya Covington

Jacksonville,Fl

Summary

Motivated individual seeking to obtain a permanent and challenging position that in return will help expand my customer service knowledge and allow me to use my experience to advance into a rewarding career. Also a reliable, service-focused nursing professional with excellent patient-care and charting skills gained through years of experience as a Caregiver and CNA. I offer a great work ethic and energy to bring the consistent effort of making their lives easier and as comfortable as possible. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PROVIDER/OWNER

CLAITT'S CARING HANDS LLC
JACKSONVILLE FL
04.2018 - Current
  • Performs direct nursing tasks including vital signs, assisting with activities of daily living and hygiene needs, and obtaining certain lab specimens
  • Charts observations and activities, reporting pertinent changes in the patient's condition
  • Escorts patients to and from various destinations
  • Assist in maintaining and providing a clean and safe environment
  • Participates in follow-up activities and tracking clients, schedules appointments and perform other related tasks.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

CNA

TIFFANY'S HOMEMAKER AND COMPANION
01.2016 - Current
  • Provides case findings and recruitment of at risk persons for comprehensive health services
  • Provide high-quality patient care within acute care, rehabilitation and nursing-home settings
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
  • Commended for chart accuracy, effective team collaboration, patient relations and consistent
  • Duties: Bathing, Toileting, Recreation, Transferring, Lifting, Transporting, Light Housekeeping, Meal Prep

Phlebotomist

D&S Confidential Collection
JACKSONVILLE FL
12.2023 - 05.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

SHELTER WORKER/ CNA

OPTIMUM STAFFING
FORT MYERS, FL
10.2022 - 11.2022

HURRICANE IAN ASSIGNMENT

  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
  • Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
  • Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
  • Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.

INCIDENT COMMANDER

NSB ENTERPRISES
FLORIDA
09.2022 - 10.2022

HURRICANE IAN ASSIGNMENT

  • Oversaw crew schedules, maintaining a well-rested and efficient team for increased productivity.
  • Evaluated crew performance regularly offering constructive feedback which contributed towards professional growth.
  • Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
  • Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
  • Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
  • Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
  • Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.

COVID-19 SCREENER

ACCESSIBLE HOME HEALTH
01.2021 - 06.2021

COVID-19 ASSIGNMENT

  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
  • Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
  • Collaborated with local public health departments to track and report trends in COVID-19 cases, supporting informed decision-making processes.
  • Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.

CNA/SITTER

BAPTIST SOUTH
01.2016 - 04.2018
  • Include overseeing patients who are a danger to themselves or those around them, transporting patients between different hospitals areas, feeding patients, and reporting to medical staff
  • Also skills such as the ability to deal with behavioral problems, a good level of fitness, safety techniques knowledge, teamwork and good communication abilities
  • Provide high quality patient care

CAREGIVER

MY CARE MY CHOICE LLC
JACKSONVILLE, FL
05.2014 - 01.2016
  • Provide high- quality patient care
  • Utilize a computer, tablet, and/or cell phone with appropriate access to required applications, databases and/or web-based platform, daily
  • Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care
  • Conduct daily check-ins to assess sign/symptoms via locally designated method
  • Assisted residents with activities of daily living including helping with meals and transferring
  • Complied with HIPPA standards in all patient documentation and interactions
  • Able to efficiently and correctly assist advanced nursing.

Education

PHLEBOTOMY

D&S CONFIDENTIAL COLLECTION
JACKSONVILLE, FL
05.2024

CPR INSTRUCTOR

HEARTLIFE CPR
JACKSONVILLE, FL
01.2024

CERTIFIED NURSING ASSISTANT - NURSING

DILIGENT HANDS
JACKSONVILLE, FL
03.2021

HIGH SCHOOL DIPLOMA -

FIRST COAST HIGH SCHOOL
JACKSONVILLE, FL
01.2002

Skills

  • CPR/ FIRST AID/ AED INSTRUCTOR
  • MEDICAL BILLING AND INSURANCE CODING
  • VERBAL AND WRITTEN COMMUNICATION
  • RELATIONSHIP BUILDING
  • SMALL BUSINESS OPERATIONS
  • VITAL SIGNS MONITORING
  • SPECIMEN HANDLING
  • HIPAA COMPLIANCE
  • SPECIMEN LABELING PROCEDURES
  • ORDER OF DRAW
  • VENIPUNCTURE

Personal Information

Work Permit: Authorized to work in the U.S. for any employer.

Certification

  • CNA - Certified Nurse Assistant
  • PT - Phlebotomy Technician
  • CNP - Certified Notary Public
  • CPR INSTRUCTOR

Timeline

Phlebotomist

D&S Confidential Collection
12.2023 - 05.2024

SHELTER WORKER/ CNA

OPTIMUM STAFFING
10.2022 - 11.2022

INCIDENT COMMANDER

NSB ENTERPRISES
09.2022 - 10.2022

COVID-19 SCREENER

ACCESSIBLE HOME HEALTH
01.2021 - 06.2021

PROVIDER/OWNER

CLAITT'S CARING HANDS LLC
04.2018 - Current

CNA

TIFFANY'S HOMEMAKER AND COMPANION
01.2016 - Current

CNA/SITTER

BAPTIST SOUTH
01.2016 - 04.2018

CAREGIVER

MY CARE MY CHOICE LLC
05.2014 - 01.2016

PHLEBOTOMY

D&S CONFIDENTIAL COLLECTION

CPR INSTRUCTOR

HEARTLIFE CPR

CERTIFIED NURSING ASSISTANT - NURSING

DILIGENT HANDS

HIGH SCHOOL DIPLOMA -

FIRST COAST HIGH SCHOOL
LaToya Covington