Latoya Curtis

Assist Process Assistant and Area Manager with everyday daily work such as :

Staffing Associates to the lanes in Lower Mezz.

Monitoring the chutes to make sure they are being replaced once full.

Guiding Associates when they need assistance with chute or printer.

Clear jams for chutes and Problem Solve.

Post Stats on Ord 5 Central Doc every 30 minutes to give updates on daily operations.

Replacing full shuttles/ carts when associates are off the floor so operations keep running properly.

Give updates at end of shift on Handoff to make Night shift aware of any sorts that has high volume and also let them what was left for them.

As a Trailer Docking and Releaser I am responsible for opening and closing dock doors.

Making sure that the trailers are at correct Dock door.

Inspect every trailer for holes or damages inside of trailers.

Strap trailer and make sure seals are inside for drivers.

Perform truck audits.

Report and issues with trailers or dock doors.

Makes sure that shuttles and carts are being loaded correctly in trailers.

Assist Process Guide, Process Assist, and Area Manager with making sure that all chutes in my assigned zone is running properly. Assisting associates with replacing blue lights and jams at the chute.

Assisting with setting up the lanes for the Waterspiders assigned to lanes.

Assist Process Guide with replacing shuttles and carts when Waterspiders are taking breaks.

Answering calls from Process Assistance when certain chutes need immediate attention.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Reported suspicious activities and persons to law enforcement.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.