Latoya Denson
Saint Rose,LA
Summary
Versatile and dynamic professional with a proven track record in security and customer service, notably at GardaWorld Security. Excelled in enhancing facility safety and customer satisfaction through vigilant patrols and effective incident response. Skilled in armed security and team collaboration, consistently achieving ambitious sales and service goals. Demonstrates exceptional reliability and guest relations acumen.
Overview
12
12
years of professional experience
Work History
Armed Security Officer
GardaWorld Security
03.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Certified Nursing Assistant
FrencrestManor
08.2016 - 12.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Merchandising Associate
O'Reilly Auto Parts
04.2022 - 03.2023
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
Pro Sales Associate
Home Depot
12.2012 - 11.2021
- Boosted overall sales performance by setting ambitious goals for self and team members.
- Delivered engaging presentations to prospective clients, highlighting product features and benefits to close deals effectively.
- Led cross-functional teams in executing successful product launches that generated significant buzz within targeted markets.
- Participated in industry trade shows as a company representative, showcasing products effectively while forging valuable connections with potential partners or clients.
- Enhanced client retention rates through personalized follow-up communications and relationship-building initiatives.
Education
Associate Of Science - Medical Coding And Billing
Nunez Community College
Chalmette, LASkills
- Public safety
- Body armor usage
- Report writing
- Guest relations
- Facility protection
- Staff assistance
- Grounds patrols
- Vehicle patrol
- Facilities patrol
- Building patrol
- Armed security guard certification
- Reliability
- Team player
- Patrolling
Timeline
Merchandising Associate
O'Reilly Auto Parts
04.2022 - 03.2023
Armed Security Officer
GardaWorld Security
03.2022 - Current
Certified Nursing Assistant
FrencrestManor
08.2016 - 12.2017
Pro Sales Associate
Home Depot
12.2012 - 11.2021
Associate Of Science - Medical Coding And Billing
Nunez Community College
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