Open To Work
LATOYA DOGGAN
Work Preference
Summary
Human Capital Business Partner skilled in managing sensitive employee relations and organizational challenges. Demonstrates exceptional emotional intelligence and discretion, facilitating collaborative solutions that prioritize associate care while aligning with business goals and minimizing risk.
Overview
2
2
Certification
16
16
years of professional experience
Work History
Human Capital Business Partner
Edward Jones
04.2022 - Current
- Partner with Human Capital teams and business leaders to coordinate support and resources during significant associate events and workforce challenges.
- Coached leaders on resolving difficult employee situations and navigating organizational transitions, prioritizing associate wellbeing.
- Supported employee wellbeing by equipping leaders with interventions and resources tailored to associates' needs.
- Facilitate collaborative solutions that balance associate care, risk mitigation, and business continuity.
- Guided leaders and associates through sensitive workforce situations, fostering trust and ensuring confidentiality.
HR Manager / HR Team Manager
State Farm
Bloomington, Illinois
10.2016 - 03.2021
- Led HR teams responsible for employee relations, workforce planning, leadership consultation, and organizational effectiveness for business areas supporting more than 10,000 employees.
- Managed complex employee relations situations, resolving conflicts and addressing sensitive personnel issues to mitigate organizational risk.
- Partnered with leaders to develop people-centered solutions for challenging employee situations, ensuring compliance and continuity of business operations.
- Guided leaders and employees through workforce transformations and organizational change, ensuring smooth transitions and minimizing disruption.
Change Management Manager
State Farm
Bloomington, Illinois
08.2015 - 10.2016
- Led organizational change initiatives impacting large employee populations and enhancing business operations.
- Developed communication and engagement strategies to support employees during significant organizational transitions.
- Partnered with leaders to minimize disruption and foster positive employee experiences throughout business transformation.
HR Representative
State Farm
Bloomington, Illinois
08.2010 - 06.2012
- Provided compassionate support and counseling to employees and families during catastrophic losses and personal crises, fostering resilience and recovery.
- Coordinated assistance for individuals affected by severe weather events and traumatic circumstances, ensuring empathetic response and effective resource management.
- Demonstrated active listening, emotional intelligence, and sound judgment when supporting people during periods of uncertainty and vulnerability.
- Guided individuals through difficult situations and life transitions by connecting them with essential resources, promoting stability and emotional well-being.
- Built trust-based relationships that contributed to positive outcomes and exceptional service experiences during critical moments.
Education
Bachelor of Science - Education
Southern Illinois University-Carbondale
CarbondaleSkills
- Change management
- Workplace relations and advocacy
- Employee wellness
- Situation management
- Conflict resolution
- Stakeholder engagement
- Cross-department collaboration
- Process improvement
- Change implementation
- Executive consultation
- Workforce resilience
- Leadership development
- Problem resolution
- Emotional intelligence
Value Proposition
- Demonstrated history of helping people navigate crisis, uncertainty, and difficult life circumstances.
- Skilled at balancing compassion, employee advocacy, and organizational responsibility.
- Extensive experience coordinating support among leaders, HR partners, and stakeholders.
- Proven ability to maintain confidentiality while addressing highly sensitive situations.
- Recognized for building trust and delivering exceptional care during moments that matter most.
Certification
- SPHR- HRCI
- Change Management Certification- PROSCI
- CLU- The American College
- CPCU- The Institutes
Timeline
Human Capital Business Partner
Edward Jones
04.2022 - Current
HR Manager / HR Team Manager
State Farm
10.2016 - 03.2021
Change Management Manager
State Farm
08.2015 - 10.2016
HR Representative
State Farm
08.2010 - 06.2012
Bachelor of Science - Education
Southern Illinois University-Carbondale