Summary
Overview
Work History
Education
Skills
Volunteer Service
Timeline
Generic

La Toya Duncan

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

13
13
years of professional experience

Work History

Human Resources Specialist

Compass Health Services
09.2023 - Current
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Reduced turnover rates by conducting thorough exit interviews and addressing employees'' concerns.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Improved communication between management and staff by organizing regular town hall meetings and feedback sessions.
  • Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Negotiated competitive compensation packages with prospective hires, attracting top talent to the organization.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Analyzed turnover trends within the organization to proactively address potential issues affecting employee morale and job satisfaction.
  • Participated in industry conferences and networking events to stay current on best practices in human resources management and share insights with the organization.
  • Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and monitored employee recognition programs.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Assisted with writing job postings and job descriptions for boards.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Collaborated with managers to identify and address employee relations issues.
  • Administered employee benefits programs and assisted with open enrollment.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Oversaw and managed hiring process and assisted human resources.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Office Coordinator

Coca Cola Consolidated
05.2022 - 12.2023
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Coordinated company events, fostering team building and boosting overall morale.
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Collaborated with various departments to streamline processes and improve interdepartmental communication.
  • Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
  • Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Interceded between employees during arguments and diffused tense situations.
  • Completed weekly payroll for 60 employees.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Monitored front areas so that questions could be promptly addressed.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Reported to senior management on organizational performance and progress toward goals.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Updated reports, managed accounts, and generated reports for company database.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Organized company meetings and scheduling for 100-employee team.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Provided clerical support, addressing routine, and special requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Human Resources Assistant

Compass Health Services
02.2020 - 12.2021
  • Improved employee satisfaction by developing and implementing new HR policies and procedures.
  • Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Coordinated employee training programs to promote professional development and skill enhancement.
  • Facilitated open lines of communication between management and staff, fostering a positive work environment.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Participated in ongoing research projects related to best practices in human resources management for continuous improvement purposes.
  • Answered and redirected incoming phone calls for office.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Participated in recruitment and selection process for new hires.
  • Set up orientations and initial training for new employees.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Developed and maintained HR policies and procedures.
  • Created job descriptions on boards for vacant jobs.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Helped employees register for benefits programs using online portals.
  • Compiled employee records from individual departments to maintain central files.
  • Updated and maintained employee attendance records.
  • Participated in job fairs to recruit new talent.
  • Conducted exit interviews with terminated employees.
  • Checked references for potential candidates.
  • Assisted with creating employee handbooks and manuals.
  • Monitored and analyzed employee satisfaction survey results.
  • Studied research and trends on best practices in HR field.
  • Converted employee status from temporary to permanent.
  • Aided staff with employee performance review paperwork and documentation.

Census Enumerator

U.S. Census Bureau
07.2019 - 04.2020
  • Improved data accuracy by diligently collecting and recording census information from households.
  • Enhanced community participation in the census by conducting door-to-door visits and providing clear explanations of the process.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Increased response rates by addressing concerns and answering questions regarding the importance of accurate census data.
  • Collaborated effectively with a diverse team of enumerators to complete assigned tasks efficiently and accurately.
  • Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
  • Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
  • Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
  • Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
  • Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
  • Contributed to higher completion rates through persistent follow-up visits for non-responsive households.
  • Ensured accurate geographic coverage by thoroughly reviewing maps and address listings before beginning enumeration activities.
  • Assisted in achieving a comprehensive demographic representation by reaching out to underrepresented groups within communities.
  • Participated in ongoing training sessions, continuously updating knowledge on census policies and procedures to maintain optimal job performance.
  • Identified hard-to-reach populations and developed targeted strategies, enhancing the inclusivity of census data collection efforts.
  • Conducted thorough research on assigned areas beforehand, ensuring familiarity with local geography and demographics.
  • Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
  • Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
  • Met with supervisor to review procedures, report issues or concerns and receive instructions.
  • Performed field staff duties critical to completing accurate count in hard-to-reach communities.
  • Attended team meetings to develop job knowledge.
  • Communicated with Census takers via phone to answer questions and expedite process.
  • Served as last line of defense to obtain accurate count for federal funding and fair political representation.
  • Leveraged smartphones to record information.

Community Mental Health Specialist

Compass Health Services
09.2019 - 02.2020
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Increased sales revenue with targeted marketing campaigns and strategic product positioning.
  • Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
  • Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
  • Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
  • Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
  • Spearheaded innovative product development initiatives that increased market share and profitability margins.
  • Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
  • Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
  • Launched successful marketing campaigns that drove brand awareness among target audiences.
  • Championed the adoption of new software tools that streamlined workflows across multiple departments.
  • Transformed underperforming departments with strategic planning efforts focused on process improvement.
  • Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Followed all company policies and procedures to deliver quality work.
  • Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
  • Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
  • Assisted with staff training to enforce quality, safety and sanitation guidelines.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Developed and managed relationships with key clients and partners to drive growth.
  • Collaborated with internal departments to align marketing campaigns.
  • Developed and implemented systems to track customer feedback and satisfaction.
  • Created and delivered presentations to internal and external stakeholders to showcase work.
  • Analyzed marketing data and trends to identify opportunities for improvement.
  • Monitored industry trends to adapt strategies accordingly.
  • Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed and implemented strategies to optimize digital marketing campaigns.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Generated reports detailing findings and recommendations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Observed packing operations to verify conformance to specifications.

Day Program Coordinator

Go Getters Inc
08.2016 - 09.2019
  • Enhanced participant satisfaction by implementing engaging and relevant daily activities.
  • Streamlined program scheduling to maximize efficiency and resource utilization.
  • Improved communication among staff members through regular meetings and transparent reporting.
  • Developed strong relationships with participants, fostering a supportive environment for personal growth.
  • Partnered with community organizations to provide additional resources and opportunities for program participants.
  • Coordinated transportation logistics, ensuring timely arrival of participants to various activities and appointments.
  • Created individualized support plans tailored to each participant''s unique needs and goals.
  • Managed budgets and expenses responsibly, maintaining financial stability for the program.
  • Provided ongoing training and professional development opportunities for staff members, strengthening their skills and abilities.
  • Implemented data-driven assessments to measure participant progress and inform future programming decisions.
  • Ensured compliance with all local, state, and federal regulations governing day programs for individuals with disabilities or other special needs.
  • Spearheaded fundraising events and grant applications to secure additional funding for program enhancements or expansion efforts.
  • Maintained accurate records of attendance, incident reports, participant progress notes, and other essential documentation.
  • Established clear expectations for staff performance, providing constructive feedback as needed to foster growth in their roles.
  • Collaborated with healthcare professionals to address any medical concerns or needs among program participants.
  • Promoted a culture of continuous improvement by regularly evaluating program effectiveness and implementing necessary changes.
  • Supervised completion of required and designated program documents such as specific diet protocols, community participation reports and attendance or utilization reports.
  • Handled coordination of daily activities and direct report assignments.
  • Empowered program participants by providing opportunities for skill-building, self-advocacy, and personal development within the program structure.
  • Developed innovative strategies that promoted independence amongst service users while also fostering a sense of community and inclusivity.
  • Oversaw daily operations at the facility, ensuring a clean, safe, and welcoming environment for all participants and visitors alike.
  • Reviewed and updated time and attendance system records.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Psychiatric Technician

Adventist Behavioral Health
12.2013 - 02.2016
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Assisted psychiatrists in administering medications, ensuring accurate dosages and monitoring side effects for optimal efficacy.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Participated in ongoing professional development opportunities to stay current on best practices in psychiatric care.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Contributed to the reduction of patient readmissions by conducting thorough discharge planning and follow-up care coordination.
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.
  • Conducted initial intake assessments for new patients, gathering essential information needed for proper diagnosis and treatment planning.
  • Educated family members about mental health disorders and coping strategies, strengthening their ability to provide support at home effectively.
  • Supported patients'' transition into community-based settings by developing tailored aftercare plans focused on self-sufficiency and wellness.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Counseled and mentored clients on substance use and life choices.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Maintained patient records, documenting changes in patient condition.
  • Provided therapeutic activities to assist with patient development.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Assessed patient progress and reported changes to supervising physician.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Administered patient medications and tracked dosages.
  • Organized recreational activities to assist in patient recovery.
  • Assisted in development of therapeutic activities for patients.
  • Assisted with medication administration and counting and pouring medications.
  • Developed individualized treatment plans for patients in collaboration with mental health professionals.

Direct Support Professional

Bay Shore Services Inc
02.2011 - 10.2013
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Supervised daily activities and provided assistance to staff.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported clients to medical and dental appointments to provide support.
  • Developed rapport to create safe and trusting environment for care.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Educated clients and family members on relevant topics to support independent living.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.

Education

Master Of Business Administration - Human Resources Management

Colorado Technical University

Bachelor of Science Degree - Criminal Justice & Human Services

Colorado Technical University
05.

Skills

  • Project Management
  • Employee Investigations
  • Employee Engagement
  • Microsoft Office Suite
  • Event Management
  • Background Checks
  • Event Planning
  • Recruitment
  • Benefits Administration
  • Microsoft Office Suite
  • Task Prioritization
  • Credible Behavioral Health Software
  • Notary Public for Maryland and Delaware expires2024
  • Kronos
  • SAP
  • Supervision
  • Hire Right
  • I9 training and Compliance
  • Outlook
  • OnBase
  • Advanced MD
  • Insync Health Care Solutions
  • Google Docs
  • Google Drive
  • Pre-Employment Screening
  • Staff Management
  • Training Development
  • Contract Negotiation
  • Employee Relations
  • Payroll Administration
  • Wages and Salary
  • Drug Testing
  • New Hire Onboarding
  • Employee Hiring
  • Employment Law
  • Training and Development
  • Policy Development
  • Affirmative Action Guidelines
  • Candidate Searching
  • Employee Orientation
  • Microsoft Office
  • Employment Recordkeeping
  • Termination Documentation

Volunteer Service

Thanksgiving Food Drive for Needy Families 2019 - Present

Salvation Army, Holiday Helper   2018 - 2019

Women’s Group, Domestic Violence, Grief & Trauma Counselor 2018 - Present

Various Organizations, Hunger Relief Outreach   2014 

Hosted a Back to Scool Event in the Community for parents and students - 2021

Volunteered at the Save the Children Christmas event - 2023 

Timeline

Human Resources Specialist

Compass Health Services
09.2023 - Current

Office Coordinator

Coca Cola Consolidated
05.2022 - 12.2023

Human Resources Assistant

Compass Health Services
02.2020 - 12.2021

Community Mental Health Specialist

Compass Health Services
09.2019 - 02.2020

Census Enumerator

U.S. Census Bureau
07.2019 - 04.2020

Day Program Coordinator

Go Getters Inc
08.2016 - 09.2019

Psychiatric Technician

Adventist Behavioral Health
12.2013 - 02.2016

Direct Support Professional

Bay Shore Services Inc
02.2011 - 10.2013

Master Of Business Administration - Human Resources Management

Colorado Technical University

Bachelor of Science Degree - Criminal Justice & Human Services

Colorado Technical University
La Toya Duncan