Summary
Overview
Work History
Skills
Medical Assistant Technician
Area of expertise
Certification
Timeline
Generic

Latoya Graham

Owings Mills,MD

Summary

RemX , Remote

Patient Specialist

  • Take inbound calls from providers to obtain patient charts for insurance companies
  • Contact doctor offices and insurance companies
  • Verify medical forms
  • Make follow up calls to medical offices and insurance companies
  • Manage the referral process, processing incoming and outgoing referrals and prior authorizations

including intake,notification,and census roles

Bmore Center for Health Care, Baltimore,Md

Care DX transplant specimen collector

  • Obtain difficult sticks using various methods to draw the patient
  • perform health assessments such as vitals and routine forms
  • Schedule patients for early morning and times draws
  • Collect Urine samples
  • Used the sent testing materials to obtain the samples and transported it to designated drop offs
  • Provide great care to patients awaiting transplant services and minimized multiple venipuncture sticks

Conscientious Healthcare professional offering over 2 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills

Overview

14
14
years of professional experience
1
1
Certification

Work History

Geriatric Nursing Assistant

Fayette Health
06.2007 - 01.2015
  • Transported patients by assisting patients in and out of taxis, ambulances, cars, lifted patients on and off beds; moved them to and from special service and treatment areas, and operating room using wheelchairs or moveable beds
  • Comforted patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
  • Maintained safe, secure, and healthy work environment by following standards and procedures in compliance with federal and state legal regulations.

Geriatric Nursing Assistant

Futurecare
02.2015 - 06.2015

Documented or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses

  • Reminded patients to take medications or nutritional supplements
  • Fed patients or assist patients to eat or drink
  • Undressed, washed, and dressed patients who are unable to do so for themselves
  • Lifted or assisted others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.

Geriatric Nursing Assistant

ManorCare
04.2016 - 04.2018
  • Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Turned or repositioned bedridden patients
  • Provided physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising
  • Reviewed patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
  • Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.

Patient Care Associate

Oakcrest Village
07.2018 - 04.2021
  • Maintained clean, safe, and well-organized patient environment.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Assisted with patient transfers and ambulation.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Delivered passionate support and assistance to residents according to personal health care plans

Clinical Service Representative

CSSI
05.2021 - 08.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.

Skills

  • Feeding Assistance Expertise
  • Communicating with Patient Families
  • Patient Toileting
  • Using Plate Washers
  • Specimens collection and processing
  • Vital signs monitoring
  • Needs assessment
  • Proficiency in [Software]
  • Document filing
  • Patient Scheduling
  • Appointment Scheduling
  • Electronic health records
  • Venipuncture
  • Care plan discussion
  • Injection administration
  • Patients' vital signs
  • Order fulfillment
  • Stocking and replenishing
  • Complaint resolution
  • Retail store support
  • Multi-line phone talent
  • Retail materials management
  • CRM
  • Strategic sales knowledge
  • Key holder experience
  • Stock management
  • Money handling abilities
  • Sales expertise
  • Key stakeholder relationship building
  • Service standard compliance
  • Shipping procedures understanding
  • Recordkeeping strengths
  • Medical terminology knowledge
  • Report preparation
  • POS systems expert
  • Route dispatch
  • Training development aptitude
  • Receiving support
  • Warehousing functions
  • Professional telephone demeanor
  • International sales support

Medical Assistant Technician

Productive and skilled Medical Assistant Technician with Two year experience and multiple certifications as a health care technician providing support in hospital settings in clinics collecting samples from a range of patients while remaining attentive to individual needs.

Providing expert skills from assisting delegating nurse to private collections.

Area of expertise

  • Customer service
  • Order of draw experience
  • Data Entry
  • Safety Conscious Great
  • Venipuncture Experience
  • Problem Solving
  • Interpersonal
  • Written/ Verbal Communication Observant
  • And Diligent
  • Accurate specimen collection
  • Covid-Testing certified
  • EMR knowledgeable and Epic trained
  • Workflow management
  • attention to detail
  • MS Office Suite
  • Time management
  • Knowledge of lab Policies
  • HIPPA certified

Certification

Medical Assistant Technician


Geriatric Nursing Assistant


Certified Nursing assistant

Nationally Certified Phlebotomist


(All Licensing can be provided upon request)

Timeline

Clinical Service Representative

CSSI
05.2021 - 08.2021

Patient Care Associate

Oakcrest Village
07.2018 - 04.2021

Geriatric Nursing Assistant

ManorCare
04.2016 - 04.2018

Geriatric Nursing Assistant

Futurecare
02.2015 - 06.2015

Geriatric Nursing Assistant

Fayette Health
06.2007 - 01.2015
Latoya Graham