Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LATOYA GRAY

Baltimore,Maryland

Summary

To secure an entry-level position as a Medical Office Assistant, where I can apply my organizational and communication skills to contribute to a healthcare team. Seeking opportunities for both professional development and personal growth in the dynamic and rewarding field of allied health services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Prep

Sam's Club
07.2023 - Current
  • Prepare food and maintain hygiene standards in a fast-paced environment, ensuring patient safety and satisfaction
  • Assist in managing food inventory and ensuring timely restocking to maintain efficient operations

Extern

Dr. Michael A. Randolph, MD, P.C.
10.2024 - 11.2024
  • Gained hands-on experience in a medical office environment, supporting administrative tasks and patient care processes
  • Assisted with patient scheduling, check-in/check-out, and record keeping, contributing to the overall efficiency of the practice
  • Observed and supported office staff with daily operations such as filing, scanning, and managing patient data
  • Gained exposure to Electronic Health Records (EHR) systems and medical office protocols
  • Collaborated with medical and administrative staff to ensure smooth office operations and patient satisfaction

Front End Team Lead

Walmart
11.2016 - 05.2023
  • Promoted from Cashier to Front End Team Lead due to strong dependability and leadership skills
  • Supervised daily operations, including register counts, safe deposits, and bank withdrawals, ensuring accuracy and efficiency
  • Managed vendor invoices, time records, and cash reports, ensuring financial accuracy and compliance
  • Supported upper management in recruiting by conducting initial interviews, gathering facts, and assisting in selecting candidates for open positions
  • Coordinated with leadership to set up and manage interview schedules for hiring needs
  • Worked closely with management to develop strategies that improve sales, expand market reach, and promote business growth
  • Advised and mentored team members, offering feedback through one-on-one discussions and team meetings to enhance employee performance and retention
  • Investigated and resolved customer inquiries and complaints promptly and professionally, ensuring a positive experience for all

Education

Certified Medical Office Administrative Assistant -

Fortis Institute
Towson
11.2024

High School Diploma -

Towson High School
Towson, Md
06.2015

Skills

  • Cash Flow Management
  • Customer Service
  • Relationship Management
  • Inventory Management
  • Front-End Management
  • Microsoft Office Suite
  • Communication Skills
  • Electronic Health Records (EHR)
  • Medical Terminology
  • Patient Scheduling

Certification

CPR and AED training

Timeline

Extern

Dr. Michael A. Randolph, MD, P.C.
10.2024 - 11.2024

Food Prep

Sam's Club
07.2023 - Current

Front End Team Lead

Walmart
11.2016 - 05.2023

Certified Medical Office Administrative Assistant -

Fortis Institute

High School Diploma -

Towson High School

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LATOYA GRAY