Dedicated Support Associate with 2+ years’ experience empowering support teams by delivering exceptional customer service to healthcare personnel and patients. Proficient in handling end-to-end communication channels to address inquiries and troubleshoot issues effectively. Looking to leverage expertise and drive operations across Imagen’s support channels.
Education
Certified Nursing Assistant -
Memorial Sloan Kettering Cancer Center
New York, NY
10.2014
New York Institute of Medical Careers
Skills
Commercial driving license
MS Works
MS Excel
MS Word
Typing
Internet savvy
Customer Support
Ticket System Management
Salesforce Proficiency
Technical Troubleshooting
Customer Relationship Management
Documentation & Reporting
Personal Information
Total Experience: 2+ years’ experience empowering support teams by delivering exceptional customer service to healthcare personnel and patients.