Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Generic

LA' TOYA HARRINGTON

Bryans Road,MD

Summary

Highly motivated, results-driven and versatile professional with 20+ years’ experience in the federal government, customer service, data management, project support and office administration. Prior experience also includes work in managing seminars, conferences, meetings and workshops. Functional knowledge of liaising with different departments and external agencies to ensure successful business events. Excellent manager of time and resources. Highly detail-oriented and budget-conscious. Skilled team leader who interacts effectively with a diverse group of people.

Overview

20
20
years of professional experience

Work History

Human Resources Director, Program Manager & Event Planner

01.2012 - Current
  • Direct staff operations and coordinate seasonal program activities for community youth and other program participants, to include; Individuals, Government entities, Private and Corporate Organizations
  • Non-Profits
  • Meet with clients or department heads to determine their meeting or conferencing needs
  • Works with managers and supervisors to provide a work environment and culture that promotes customer service, staff development and achievement
  • Manage operational activities including quality service, workflow, work force optimization, and cost management
  • Work with peers in a team setting to develop and implement improvement suggestions, policies, work forecasting, and staff scheduling
  • Maintain team’s call quality standards, providing feedback and developing performance development plans
  • Provides oversight and technical direction for order management, inquiry management, and invoice management activities
  • Plan and oversee program from beginning to the end - establish site locations; make necessary travel arrangements; market and promote events based on client needs
  • Collaborate with external vendors and staff to resolve any discrepancies or concerns

Office Manager – Senior Secretary

International Association of Fire Fighters
01.2005 - 01.2012
  • Point of contact for all distinguished guest and dignitaries including
  • Organized on/off site meetings for Presidents and his assistants including; hotel reservations, car rental arrangements, coordination of itineraries and maintaining schedules
  • Secured locations for public and private events that included securing any necessary permits and/or vendor licenses; negotiation and arrangement of rooms, means, beverages, audio/visual, security and business services
  • Created and administered a scholarship ($500,000 - $1,000,000) for children of fallen fire fighters while in the line of duty including distribution of payment
  • Controlled funding and reported annually to the auditors for all scholarships
  • Compiled and summarized reports for Executive Board Scholarship Committee to review
  • Managed training requests from Local Fire Fighter Districts, disseminated course materials once approved and processed timely payment of expenses upon completion of training by Instructors
  • La’Toya Harrington

Consultant

LH Consulting
  • Reintegrating Alternative Personal Program (RAPP)/Family Life Outreach

Education

Theology

TBI (Trinity College affiliation, USDA
12.2024

Business & Management

01.1996

Skills

  • PROFESSIONAL/TECHNICAL SKILLS
  • Accounts Payable/Receivable
  • Program Coordinator
  • Conference/Meeting Planner
  • Grants/Project Management
  • Human Resources Specialist
  • Conflict Resolution
  • Hospitality Services:
  • Night Auditor & Concierge
  • On-site/Property Management
  • Customer Relations
  • Business/Proposal Writing
  • ReqLogoc (e-Procurement)
  • Microsoft Office & WordPerfect
  • Payroll processing
  • QuickBooks Pro
  • AED/CPR Certified

Interests

  • AWARDS/TRAINING
  • White House/President Volunteer Service Award (2010)
  • Notary Public (certified in DC, MD & VA)
  • Event Management/Planning, 2001
  • Leadership & Management, 2000
  • Customer Service, 1999
  • Public Speaking, 1998

Additional Information

  • Available upon request

Timeline

Human Resources Director, Program Manager & Event Planner

01.2012 - Current

Office Manager – Senior Secretary

International Association of Fire Fighters
01.2005 - 01.2012

Consultant

LH Consulting

Theology

TBI (Trinity College affiliation, USDA

Business & Management

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