LATOYA HENRY
Tyrone,GA
Summary
Focused, knowledgeable, and organized Licensed Practical Nurse with more than 9 years of experience who is extremely patient-focused, quality-driven, caring, and compassionate, with attentive patient care and superior implementation of safety precautions. LPN who upholds strict compliance with quantitative and qualitative professional nursing standards. Strong patient rapport building, patient and family teaching, and patient advocacy. Pillar of support for interdisciplinary care team members and patients. Intelligent, passionate about nursing, and hardworking.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
A.G. Rhodes Care Solutions Agency-
Atlanta, Georgia
08.2025 - Current
- Administered medications and treatments as prescribed by healthcare providers.
- Assisted with patient assessments and documented vital signs accurately.
- Collaborated with nursing staff to develop and implement care plans.
- Educated patients and families on health management and medication use.
- Maintained a clean and safe environment while following infection control protocols.
- Monitored patient progress and reported changes to the nursing team promptly.
- Utilized electronic health record systems to update patient information efficiently.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Conducted regular rounds to assess the status of assigned patients.
- Supervises Certified Nursing Assistants (CNAs).
- Applying dressings and cleaning wounds.
- Managed emergency situations promptly according to established protocols.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Assisted with admissions and discharges of patients from hospital units or long-term care facilities.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
Licensed Practical Nurse
Emory Healthcare-Health Connection/Telehealth
Atlanta, GA
05.2025 - Current
- Facilitated medication management and appointment scheduling for optimal patient care.
- Improved patient care through collaboration with the healthcare team.
- Coordinated with pharmacists to ensure that medications were prescribed within formulary guidelines.
- Triaged incoming phone calls from patients to address concerns, or direct them to appropriate resources.
- Served as liaison between patients and providers to resolve medication-related issues.
- Utilized standardized medication renewal protocols within EMR for efficient processing.
- De-escalated calls to achieve satisfactory resolutions for all parties involved.
- Adhered to healthcare regulations, policies, and procedures consistently.
- Participated in training programs and workshops to enhance professional skills.
- Managed workload efficiently in fast-paced environment under strict deadlines.
- Promoted high patient satisfaction by resolving problems with knowledgeable, friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
LPN (Licensed Practical Nurse)
Emory Midtown University Hospital- Emory Brain Health Center
Brookhaven, GA
01.2024 - Current
- Recorded patient vital signs with current temperature, pulse, and blood pressure.
- Assist with Botox preparation for administration by MD
- Maintain accurate patient records and documentation of care provided
- Assisting patients with medication management and appointment scheduling
- Utilizing current evidence-based nursing practices and guidelines.
- Using standardized medication renewal protocols within the EMR and routing medication to provider for renewal as needed per protocol
- Submitted prior authorization requests through online portals, fax, or phone calls.
- Resolved issues related to denied authorizations by providing additional information or appealing decisions.
- Schedule peer to peer if needed between MD and insurance clinical reviewer
- Applying clinical expertise to facilitate the documentation, communication, and prior authorization of medical services.
- Serving as a liaison between the patient and provider to resolve any pharmacy and/or medication issues in conjunction with provider order.
- Provided direct patient care, including assessments, medication administration, and treatment monitoring.
- Educate patients and their families about treatment plans, medications, and preventive care
- Coordinated care transitions for patients moving from hospital to home or skilled nursing facilities, ensuring continuity of care and reducing readmission risks.
- De-escalating calls to reasonable outcomes for all parties
- Collaborate with healthcare team members to ensure comprehensive patient care.
- Adhere to healthcare regulations, policies, and procedures.
- Stay updated with current nursing practices and continuing education requirements
- Participate in training programs and workshops to enhance skills and knowledge
- Seek opportunities for career advancement and professional growth.
- Managed workload efficiently in fast-paced environment under strict deadlines.
LPN (Licensed Practical Nurse)
WILLIAM BREMAN JEWISH HOME
Atlanta, GA
07.2023 - Current
- Provide nursing care under the supervision of a Registered Nurse
- Recognize and report symptoms that indicate changes in the condition of the resident to the nurse supervisor and nurse practitioner/MD
- Accurately record resident's condition in the Nurses notes
- Performs selected nursing procedures
- Administering prescriptions in accordance with the laws of the state as prescribed by the physician
- Applying dressings and cleaning wounds
- Evaluating the needs of the residents and developing a care plan
- Reporting to the RN or Physician if any adverse change is noticed in resident health due to medication administered
- Assists with the rehabilitation/restorative care of residents
- Participates in inter-disciplinary resident care conferences
- Supervises Certified Nursing Assistants (CNA's)
- Maintained accurate documentation in electronic health records (EHRs), ensuring compliance with HIPAA and regulatory requirements.
- Participate in staff in-service programs and maintains required continuing education hours
- Conducted patient education on chronic disease management, medication adherence, and lifestyle modifications
- Demonstrate good communication and customer service
- Promote resident/patient centered care
- Abides by administrative policies regarding nursing coverage and responsibilities, scheduling availability, and provides support to the Nursing Department as deemed appropriate
- When necessary, works on additional projects as requested by supervisor and/or Director of Nursing
- Supported discharge planning efforts by educating patients and families on post-discharge care, preventing complications.
- Assisted in referral coordination for home health services, durable medical equipment (DME), and community resources.
LPN (Licensed Practical Nurse)
Piedmont Physician Enterprise
Peachtree City, GA
08.2020 - 07.2023
- Create customer friendly environment
- Conducted follow-up phone calls with patients after procedures or hospitalizations to monitor their recovery progress.
- Documented all aspects of patient care accurately and comprehensively in electronic medical records.
- Improved patient care through collaboration with healthcare team.
- Submitted prior authorization requests through online portals, fax, or phone calls.
- Monitored status of submitted authorizations and followed up accordingly.
- Resolved issues related to denied authorizations by providing additional information or appealing decisions.
- Collaborated with healthcare providers to obtain required clinical information for approvals.
- Ensured compliance with HIPAA regulations regarding patient privacy and security measures.
- Coordinated with pharmacists to ensure medications were prescribed within formulary guidelines.
- Participated in staff meetings to discuss best practices in patient care and office efficiency.
- Triaged incoming phone calls from patients to address concerns or direct them to appropriate resources.
- Optimized office resources by triaging incoming calls, taking messages and connecting callers with personnel or boxes.
- Provided health education to patients on topics such as medication management, healthy lifestyle choices, and disease prevention.
- Coordinated with other healthcare professionals to ensure continuity of care for patients.
- Obtained insurance authorizations for procedures, medications, and referrals as needed.
- Supported smooth operations by anticipating needs of physicians and quickly handling problems.
- Administered medications, injections, and immunizations as ordered by healthcare provider.
- Maintained strict confidentiality of all patient information in accordance with HIPAA regulations.
- Prevented billing issues, completing insurance forms correctly and verifying coverage.
- Advocated for patients' needs by coordinating with healthcare providers and insurance representatives.
LPN (Licensed Practical Nurse)
EHC- Emory Healthcare Inc
Atlanta, GA
08.2017 - 03.2020
- Maintained clean, organized, and safe clinical environment following infection control guidelines.
- Supported smooth operations by anticipating needs of physicians and quickly handling problems.
- Participated in staff meetings to discuss best practices in patient care and office efficiency.
- Obtained insurance authorizations for procedures, medications, and referrals as needed.
- Keep detailed track of all prior authorization procedures to guarantee an accurate process on each prior authorization.
- Applying clinical expertise to facilitate the documentation, communication, and prior authorization of medical services.
- Serving as a liaison between the patient and provider to resolve any pharmacy and/or medication issues in conjunction with provider order.
- Recorded patient vital signs with current temperature, pulse, and blood pressure.
- All duties and patient interaction performed in accordance with Emory Healthcare patient and family centered care standards
- Conduct daily inventory of medical equipment and supplies; maintain exam/treatment rooms per infection control policies, standard clinic policies and sectional protocols to include adequate supply of forms, supplies, and equipment in all exam rooms.
- Maintains clean, safe and therapeutic environment for patient in compliance with Universal Precautions guidelines and safety standards
- Serve as a mentor of section-specific training for medical assistants.
- Participate in quality improvement initiatives
- May provide and or conduct ongoing in-services
- May serve on a sectional, departmental, or organizational-wide committee.
- Built and maintained productive relationships with patients and families based on trusting and open communication.
- Assisted physicians during physical examinations and minor procedures.
- Performed routine diagnostic tests such as blood draws, urinalysis, and electrocardiograms.
- Maintained strict confidentiality of all patient information in accordance with HIPAA regulations.
- Triaged incoming phone calls from patients to address concerns or direct them to appropriate resources.
- Administered medications, injections, and immunizations as ordered by healthcare provider.
- Provided emotional support and encouragement to patients dealing with chronic illnesses or difficult diagnoses.
LPN (Licensed Practical Nurse)
Holy Cross Hospital- Cardiology Associates of Boca Raton
Boca Raton, FL
09.2016 - 06.2017
- Perform front office duties such as answering phones and scheduling.
- Develop and implement treatment plan as per instructions of the doctor.
- Assess patients' nursing needs and respond to the same efficiently.
- Take patients' medical history
- Provided health education to patients on topics such as medication management, healthy lifestyle choices, and disease prevention.
- Provided excellent customer service while addressing patient inquiries about authorization process in regards to medications or procedures.
- Perform routine laboratory tests and administer injections
- Perform electrocardiograms or other diagnostic tests
- Assist with insurance, coding, and billing paperwork
- Administer basic therapeutic treatments and procedures.
- Ensured compliance with HIPAA regulations regarding patient privacy and security measures.
- Participated in quality improvement initiatives aimed at enhancing departmental performance.
- Communicated with insurance companies to determine coverage and benefit eligibility.
- Resolved issues related to denied authorizations by providing additional information or appealing decisions.
- Analyzed denial letters from insurance companies and provided detailed reports to management for review.
- Coordinated with pharmacists to ensure medications were prescribed within formulary guidelines.
- Submitted prior authorization requests through online portals, fax, or phone calls.
- Attended ongoing training sessions to stay current on industry best practices and regulatory changes.
- Supported case management team with coordinating care between multiple providers and specialists.
- Reviewed medical records and gathered necessary documentation for prior authorization requests.
- Coordinated with other healthcare professionals to ensure continuity of care for patients.
- Documented patient care activities in electronic medical records accurately and promptly.
- Assisted physicians during physical examinations and minor procedures.
- Administered medications, injections, and immunizations as ordered by healthcare provider.
- Triaged incoming phone calls from patients to address concerns or direct them to appropriate resources.
- Prevented billing issues, completing insurance forms correctly and verifying coverage.
- Maintained strict confidentiality of all patient information in accordance with HIPAA regulations.
- Explained procedures to patients and answered questions to reduce anxiety and increase level of cooperation.
LPN
HEATHERS ANGELS
Dunwoody, GA
03.2015 - 05.2016
- Develop and implement treatment plan as per instructions of the doctor
- Assess patients' nursing needs and respond to the same efficiently
- Take patients' medical history
- Observe physical condition and signs and symptoms
- Administer medications
- Write and transcribe orders given by physician
- Prepare folders and files and maintain data of treatment given
- Help residents with activities of daily living and encourage appropriate self care
- Monitor rehabilitation of patients as per care plan
- Distribute assignments to nursing assistants
- Handle the admissions and discharge activities of residents
- Manage in/out sheets, communication board, nourishment sheets and sign-out book
- Administer basic therapeutic treatments and procedures.
RN ALTERNATIVE
Independent Contractor Services
Jonesboro, GA
09.2012 - 05.2016
- Under the direction of a skilled RN
- Promote health and wellness for both providers and persons with developmental disability
- Work with providers who have host home, CLS, BLS, Day programs to ensure state compliance
- Nurse Audits
- Medication Review
- Training to staff and providers
- Biennial Medication assessments
- Administering medication via G-tube feeding
- Staff teaching
- Vital signs
- Change dressings
- Obtaining blood glucose via glucometer
- Provide education regarding medications
- Medication management/supervision
- Home safety
- Head to toe assessments
- Infection control
- Equipment safety injury prevention and illness
- Carrying out physician's orders and the plan of care
- Monitor and report the patient's condition and changes.
Education
Certification in 30hr IV Certification -
Clinical Solutions
Fort Lauderdale, FL01.2016
Certification in LPN -
Vocational Education and Extension Board
Uniondale, NY08.2011
Certification in Home Health Aide -
Home Health Aide Training Program
New York, NY01.2009
Certification in Phlebotomy -
Adult Education Program
Uniondale, NY01.2009
Skills
- Vital signs monitoring
- Diabetes management
- Caring for wounds
- Administer medications
- Care Coordination & Case Management
- Health assessments
- Patient & Family Advocacy
- Staff direction and task delegation
- Multi-tasking and prioritization
- Excellent verbal and written skills
- Discharge Planning & Transitional Care
- Chronic Disease Management
- Clinical decision making
Certification
- BLS, CPR And AED, the American Heart Association, 01/01/25
- State of Florida Licensed Practical Nurse, 01/01/16
- State of Georgia Licensed Practical Nurse, 01/01/24
- State of New York Licensed Practical Nurse, 01/01/12
- 30 hr IV Certification, 01/01/16
- Home Health Aide, 01/01/09
- Phlebotomist, 01/01/09
Timeline
Licensed Practical Nurse
A.G. Rhodes Care Solutions Agency-
08.2025 - Current
Licensed Practical Nurse
Emory Healthcare-Health Connection/Telehealth
05.2025 - Current
LPN (Licensed Practical Nurse)
Emory Midtown University Hospital- Emory Brain Health Center
01.2024 - Current
LPN (Licensed Practical Nurse)
WILLIAM BREMAN JEWISH HOME
07.2023 - Current
LPN (Licensed Practical Nurse)
Piedmont Physician Enterprise
08.2020 - 07.2023
LPN (Licensed Practical Nurse)
EHC- Emory Healthcare Inc
08.2017 - 03.2020
LPN (Licensed Practical Nurse)
Holy Cross Hospital- Cardiology Associates of Boca Raton
09.2016 - 06.2017
LPN
HEATHERS ANGELS
03.2015 - 05.2016
RN ALTERNATIVE
Independent Contractor Services
09.2012 - 05.2016
Certification in 30hr IV Certification -
Clinical Solutions
Certification in LPN -
Vocational Education and Extension Board
Certification in Home Health Aide -
Home Health Aide Training Program
Certification in Phlebotomy -
Adult Education Program