LATOYA HESTER
Queens,NY
Summary
Empathetic care worker with a sensitive and compassionate approach. Experience in hospital and in home settings providing encouragement and guidance to patients through physical and emotional support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
11
11
years of professional experience
Work History
Volunteer
The Manna Project
02.2022 - Current
- Used strong interpersonal communication skills to convey information to others
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and plan
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Polysomnography Technician
Flushing Chest and Medical
12.2015 - 02.2024
- Collect, analyze and integrate patient information
- Determine final testing parameters/procedures
- Review patient's history and verify medical orders
- Verify patients insurances /correspondence
- Packaging and shipping Home sleep study devices
- Customer service /calls
- Checking patients in / out
- Managing Patient calendar
- Follow Up communication With Patients/Physicians
- Being point of contact for patients
- Microsoft office , excel, PowerPoint , advanced MD, Adobe ,Endicia
- Sending Patient contractual agreements
- Revising Templates
- BlS
- Managed busy schedule with over [10] procedures every week.
Polysomnography Technician
Richmond Hill Sleep Center
05.2021 - 03.2023
- Collect, analyze and integrate patient information
- Determine final testing parameters/procedures
- Review the patient's history and verify the medical order
- Apply electrodes and sensors according to accepted published standards
- Explain study procedures, findings and diagnoses to patients to promote understanding of disorders and recommended treatments
- Patient/ Physician correspondence
- Revising Templates
- Answering incoming calls /emails
- Collect, analyze and integrate patient information
- Determine final testing parameters/procedures
- Review the patient's history and verify the medical orde
- Apply electrodes and sensors according to accepted published standards
- Explain study procedures, findings and diagnoses to patients to promote understanding of disorders and recommended treatments
- Alice 5 / Sleepware G3
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in the clinic setting.
- Exceeded compliance requirements through diligent adherence to HIPAA regulations when handling sensitive patient information.
Home Health Aide
Eagle Eye FV
08.2015 - 06.2022
- Assist clients in their daily personal tasks, such as bathing or dressing
- Perform housekeeping tasks, such as laundry, washing dishes, and vacuuming
- Help to organize client's schedule and plan appointments
- Arrange transportation to doctors' office or other outings
- Shop for groceries and prepare meals to meet client's dietary specifications
- Keep clients engaged in their social networks and communities
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Polysomnography Technician
Island Pulmonary and sleep medicine
07.2013 - 09.2015
- Collect, analyze and integrate patient information
- Determine final testing parameters/procedures
- Review Patient's history and verify medical order
- Apply electrodes and sensors according to accepted published standards
- Explain study procedures, findings and diagnoses to patients to promote understanding of disorders and recommended treatments
- Alice sleepwear G3
- Educated patients about healthy sleep habits to promote long-term wellness beyond their time in clinic setting.
Education
Currently Enrolled in A Step / Awaiting RPSGT Exam
BALA -
Queens College
Flushing, NY01.2016
Associate Degree -
Nassau Community College
Uniondale, NY01.2013
Diploma -
Lawrence High School
Cedarhurst, NY01.2011
Skills
- Managing calendars
- Scheduling appointments
- Organizing and maintaining files
- Inputting data entry
- Managing office supplies
- Attention to detail
- Strong communication skills
- Microsoft Office, Excel, Photoshop, OneDrive, Adobe, Endicia
- Hospitality
- BLS
- Organized and Efficient
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Dependability
Timeline
Volunteer
The Manna Project
02.2022 - Current
Polysomnography Technician
Richmond Hill Sleep Center
05.2021 - 03.2023
Polysomnography Technician
Flushing Chest and Medical
12.2015 - 02.2024
Home Health Aide
Eagle Eye FV
08.2015 - 06.2022
Polysomnography Technician
Island Pulmonary and sleep medicine
07.2013 - 09.2015
Currently Enrolled in A Step / Awaiting RPSGT Exam
BALA -
Queens College
Associate Degree -
Nassau Community College
Diploma -
Lawrence High School