Latoya Holmes-Henry
The Bronx
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
27
27
years of professional experience
Work History
Home Health Aide
Cooperative Home Care
Bronx
01.2012 - Current
- Assisted clients with daily living activities and personal care routines.
- Communicated effectively with families and healthcare professionals about client needs.
- Monitored clients' health conditions and reported changes to supervisors promptly.
- Helped clients manage medications according to prescribed schedules.
- Maintained a clean and safe environment for clients in their homes.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
SEASONAL MAINTENANCE WORKER
City of New York Parks and Recreation
New York
07.2010 - Current
- Perform exterior maintenance duties throughout several parks and playgrounds.
- Sweep and rake leaves; safely dispose of litter and debris.
- Ensure all Parks' policies and procedures are followed daily to guarantee safety at all times.
- Paint park benches and report to supervisor of any graffiti in park premises.
- Provide customer service to all park patrons; answered questions and gave directions.
- Alert supervisor and co-workers of any potential safety hazards.
CASHIER
Fine Fare Supermarket
New York
11.2008 - 06.2009
- Received payment by cash, check, credit cards, vouchers, and automatic debits.
- Processed transactions by issuing receipts, refunds, credits, or change to ensure customer satisfaction.
- Verified cash drawer accuracy by counting funds at the beginning of shifts.
- Ensured an organized checkout area to enhance customer experience and expedite transactions.
- Issued trading stamps, and redeemed food stamps and coupons.
FRONT END
Food Emporium
New York
02.2006 - 11.2008
- Provided customer service by greeting, assisting customers, and responding to customer inquiries and complaints.
- Monitored sales activities to ensure that customers receive satisfactory service.
- Assigned employees to specific duties.
- Examined merchandise to ensure that it is correctly priced and displayed and that products function as advertised.
- Planned budgets authorize payments, and merchandise returns.
CASHIER/COOK
Wendy's
New York
07.1999 - 05.2007
- Ensured compliance with sanitation, health, and safety standards in work areas.
- Operated large-volume cooking equipment, including grills and deep-fat fryers, to prepare high-quality meals.
- Washed, cut, and prepared foods designated for cooking.
- Verified that prepared food meets requirements for quality and quantity.
- Cooked and packaged high-demand food items, including hamburgers and fried chicken, to meet customer orders.
Education
Certification - Culinary Arts
Job Corps
Callicoon, NYBasic Academic Courses -
Theodore Roosevelt High School
Bronx, NYSkills
- Personal care assistance
- Daily living support
- Medication administration
- Medication management
- Care planning
- Client monitoring
- Client interaction
- Patient advocacy
- Issue resolution
Timeline
Home Health Aide
Cooperative Home Care
01.2012 - Current
SEASONAL MAINTENANCE WORKER
City of New York Parks and Recreation
07.2010 - Current
CASHIER
Fine Fare Supermarket
11.2008 - 06.2009
FRONT END
Food Emporium
02.2006 - 11.2008
CASHIER/COOK
Wendy's
07.1999 - 05.2007
Certification - Culinary Arts
Job Corps
Basic Academic Courses -
Theodore Roosevelt High School