Latoya Jackson
Data Operations Specialist
Laurel,MD
Summary
Results-driven Data Operations Specialist at CyberBahn Federal Solutions, skilled in data governance and advanced Excel. Enhanced operational efficiency by implementing automation tools, reducing processing time by 20%. Known for meticulous attention to detail and effective communication, ensuring compliance and accuracy in data management across cross-functional teams.
Overview
12
12
years of professional experience
1
1
Language
Work History
Data Operations Specialist
CyberBahn Federal Solutions
09.2019 - 07.2025
- Manage and maintain digital and physical data systems, ensuring accuracy, accessibility, and compliance with enterprise data governance standards.
- Support data intake, validation, and transfer processes for large-scale datasets, improving data integrity and operational efficiency across business systems.
- Execute data archival, deletion, and restoration in alignment with security, privacy, and retention policies, ensuring zero data loss.
- Collaborate with Data Engineering, IT, and Forensics teams to build and validate system images and collection kits, enhancing deployment accuracy and audit readiness.
- Maintain accurate chain-of-custody and metadata documentation to support compliance with internal policies and external regulatory requirements.
- Identify and resolve data discrepancies and process bottlenecks, driving measurable improvements in workflow performance and accuracy.
- Implement automation tools and scripts to streamline data operations and reduce manual intervention, cutting processing time by 20%.
- Communicate effectively with cross-functional stakeholders, providing reliable data support and ensuring alignment with project goals and delivery timelines.
- Provide operational coverage during weekends and holidays to maintain continuous data availability and meet critical business deadlines.
Administrative Assistant
Department Of Consumer And Regulatory Affairs
01.2014 - 04.2019
- Managed calendars and scheduled appointments for department staff to optimize time management.
- Coordinated communication between stakeholders and departments to enhance collaboration and efficiency.
- Maintained accurate records and documentation to ensure compliance with regulatory requirements.
- Developed and implemented filing systems to improve information retrieval and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparing reports and presentations for senior management to facilitate informed decision-making.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Winnetonka High School
Kansas City, MOSkills
Data Governance
Work Availability
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Timeline
Data Operations Specialist
CyberBahn Federal Solutions
09.2019 - 07.2025
Administrative Assistant
Department Of Consumer And Regulatory Affairs
01.2014 - 04.2019
High School Diploma -
Winnetonka High School