Latoya Jackson
Data Operations Specialist
Laurel,MD
Summary
Results-driven Data Operations Specialist at CyberBahn Federal Solutions, skilled in data governance and advanced Excel. Enhanced operational efficiency by implementing automation tools, reducing processing time by 20%. Known for meticulous attention to detail and effective communication, ensuring compliance and accuracy in data management across cross-functional teams.
Overview
12
12
years of professional experience
1
1
Language
Work History
Data Operations Specialist
CyberBahn Federal Solutions
09.2019 - 07.2025
- Manage and maintain digital and physical data systems, ensuring accuracy, accessibility, and compliance with enterprise data governance standards.
- Support data intake, validation, and transfer processes for large-scale datasets, improving data integrity and operational efficiency across business systems.
- Execute data archival, deletion, and restoration in alignment with security, privacy, and retention policies, ensuring zero data loss.
- Collaborate with Data Engineering, IT, and Forensics teams to build and validate system images and collection kits, enhancing deployment accuracy and audit readiness.
- Maintain accurate chain-of-custody and metadata documentation to support compliance with internal policies and external regulatory requirements.
- Identify and resolve data discrepancies and process bottlenecks, driving measurable improvements in workflow performance and accuracy.
- Implement automation tools and scripts to streamline data operations and reduce manual intervention, cutting processing time by 20%.
- Communicate effectively with cross-functional stakeholders, providing reliable data support and ensuring alignment with project goals and delivery timelines.
- Provide operational coverage during weekends and holidays to maintain continuous data availability and meet critical business deadlines.
Administrative Assistant
Department Of Consumer And Regulatory Affairs
01.2014 - 04.2019
- Managed calendars and scheduled appointments for department staff to optimize time management.
- Coordinated communication between stakeholders and departments to enhance collaboration and efficiency.
- Maintained accurate records and documentation to ensure compliance with regulatory requirements.
- Developed and implemented filing systems to improve information retrieval and organization.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in preparing reports and presentations for senior management to facilitate informed decision-making.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
High School Diploma -
Winnetonka High School
Kansas City, MOSkills
Data Governance
Excel (Advanced)
Data collection
Data processing
Word processing
Excel formulas
Fast typing speed
Microsoft office proficiency
Data verification
Spreadsheet proficiency
Quality control focus
Accuracy and attention to detail
Database management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Data Operations Specialist
CyberBahn Federal Solutions
09.2019 - 07.2025
Administrative Assistant
Department Of Consumer And Regulatory Affairs
01.2014 - 04.2019
High School Diploma -
Winnetonka High School