Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Latoya Johnson

Durham

Summary

Dynamic and results-driven Registered Nurse with prior experience as an RN Outreach Coordinator and RN Practice Leas within Crossover Health. Passionate about advancing population health through strategic data analysis, leveraging platforms like Tableau to drive informed decision-making and enhance patient outcomes. Skilled in collaborating with multi-disciplinarian teams, streamlining care processes, and implementing initiatives that address health disparities. Known for strong communication abilities and a commitment to delivering patient-centered care.

Overview

21
21
years of professional experience

Work History

Travel Corrections Registered Nurse

RCM Health Care Services
04.2024 - 12.2024
  • Administered medications and treatment to patients and monitored responses.
  • Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
  • Managed immunization clinics, ensuring timely administration of vaccinations and reducing the spread of communicable diseases.
  • Served as a liaison between internal and community-based healthcare providers and patient families, facilitating communication and fostering trust.

Medical-Surgical RN/Corrections RN

Snap Nurse
11.2020 - 04.2024
  • Performed skilled nursing assessments, admission/discharge nurse plan of care for adult and geriatric population with complex acute and chronic conditions.
  • Managed patients with confirmed/suspected Covid19 infections, to include conducting testing per protocol, ensuring proper use of airborne/contact precautions.
  • Utilized critical thinking skills when managing complex cases involving multiple comorbidities or rapidly changing clinical situations.
  • Managed caseload of 6-7 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
  • Conducted patient and family teaching sessions on discharge planning, postoperative care, and health maintenance to promote successful transitions to home or other care settings.

Travel Corrections RN

Evins Personnel, Staffing Agency
04.2022 - 08.2022
  • Serves as primary nurse for up to 14 patients requiring close medical and or psychiatric observation/intervention
  • Secures controlled narcotics and distributes medication on schedule to meet patient needs and minimize misuse opportunities.
  • Respond to medical emergencies throughout facility, providing assessment, intervention, and transfer to higher level as care per protocol
  • Develop nursing care plans at intake to include, Drug/alcohol Withdrawal assessments, wound care, and scheduling IM to see medical provider as needed
  • Triage patients at intake determining medical appropriateness for acceptance into custody, and transferring to higher level of care as needed

Applied Materials, RN Practice Lead

Crossover Health
04.2021 - 11.2021
  • Partnered with the Physician Lead, the finance team, and regional/market leadership to manage clinic budget
  • Managed/delegated routine inventory and reordering of supplies to ensure PAR level
  • Directed clinic-wide daily huddles, to ensure timely dissemination of corporate and client communications and practice updates
  • Managed and approved schedules/time cards for efficiencies and optimal staff coverage, including PRN talent pools
  • Organized large scale Covid-19 and Flu vaccine events in compliance with company, state, and national guidelines
  • Recruited, hired and trained multi-disciplinary team of 9 providing direct supervision, ongoing staff development and continuing education to employees.

RN Outreach Coordinator

Crossover Health
07.2020 - 11.2021
  • Analyzed, interpreted, and compiled patient datasets from annual health risk assessments, patient reported outcome measures, and biometric data
  • Developed presentations to communicate pertinent findings to C-level executives within organization
  • Leveraged data to identify and conduct proactive outreach to individuals who would benefit from specialized Crossover Health’s services
  • Led team of three RNs in weekly meetings to ensure work objectives were in alignment with population health goals

Contract Medical Management Specialist I

W3R Consulting/HHSC
04.2019 - 11.2019
  • Performed medical management of average caseload of 120 pediatric clients
  • Created/updated individualized care plans for all clients to optimize outcomes
  • Assessed need and authorized LTSS ( to include personal care attendant service) in accordance with organization and Medicaid guidelines
  • Scheduled and performed annual/quarterly/monthly assessments telephonic and in person
  • Coordinated within interdisciplinary team (PCPs, specialists, therapists) to achieve specific member goals
  • Educated members and their families on medical resources and community services/organizations
  • Secured medical records against loss or unauthorized access in a WFH environment

Charge RN

Rapid Recovery Center of Round Rock
11.2017 - 08.2018
  • Built rapport with patients and family members to deliver exceptional care.
  • Managed JP drains and chest, nasogastric, G and peg tubes.
  • Cared for patients' wounds and changed dressings.
  • Provided patient/family education on plan of care, physical restrictions, medication administration, and chronic health conditions
  • Delegated tasks to CNA and LVN staff and followed-up to ensure task completion
  • Oriented/Trained new nurses on facility policy and EMR documentation.

Staff Nurse

VAMC
11.2015 - 05.2017
  • Routinely served as charge RN on a 30 bed SCI unit
  • Served as the unit’s Skin Care Facilitator- audited documentation of skin injuries monthly utilizing tracking tools/spreadsheets
  • Conducted National Pressure Ulcer Prevalence study during 2016 and 2017
  • Provided specialized care for patients with neurological conditions ranging from SCI, MS, and TBI
  • Promoted patient independence by teaching self-care skills.
  • Served as a nurse preceptor for newly hired nurses and float nurse staff
  • Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.

Telemetry Staff Nurse

Saint Mary’s Medical Center
01.2014 - 10.2015
  • Provided high quality care for up to 7 patients with variety of acute diagnosis in both pre/post operative phases of care
  • Prepared and reinforced education for patients undergoing diagnostic procedures to include MRI, KUB, Colonoscopy, Stress Tests, MUGA, and ERCP
  • Managed various cardiac drips; safely administered PO,IM,SQ,GT, and I.V medications including PCA pumps, TPN, and blood products
  • Initiated corrective action whenever information from monitoring equipment showed adverse symptomatology.
  • Participated in PU and Fall prevention committees to discuss policies, propose revisions and implement changes.

Combat Medic, Active Duty

United States Army
03.2004 - 03.2008
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Developed and deployed triage skills and delivered optimal emergency care in combat environments.
  • Served honorably in support of Operation Iraqi Freedom
  • Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.

Contract Authorization RN

ChaseSource LP/TMHP
09.2018 - 02.2019
  • Performed pre-service, concurrent/retrospective reviews of Special Medical Prior Authorization requests
  • Ensured medically appropriate, timely, and cost effective authorization with adherence to policy guidelines as indicated by Texas Medicaid
  • Performed reviews of Non-Emergency Ambulance Transport telephonic requests with a focus on providing excellent customer service
  • Ensured safe management of Protected Health Information in accordance with HIPAA
  • Escalated requests to medical director as needed to ensure best client outcomes

Contract Medical Management Specialist I

W3R Consulting/HHSC
04.2019 - 11.2019
  • Performed medical management of average caseload of 120 pediatric clients
  • Created/updated individualized care plans for all clients to optimize outcomes
  • Assessed need and authorized LTSS ( to include personal care attendant service) in accordance with organization and Medicaid guidelines
  • Scheduled and performed annual/quarterly/monthly assessments telephonic and in person
  • Coordinated within interdisciplinary team (PCPs, specialists, therapists) to achieve specific member goals
  • Educated members and their families on medical resources and community services/organizations
  • Secured medical records against loss or unauthorized access in a WFH environment

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Addison, IL
03.2013

Skills

  • Research utilization
  • Nursing staff leadership
  • Complex Problem-solving
  • EMR / EHR
  • Accurate Documentation
  • Healthcare data security
  • Excellent communication
  • Adaptability and flexibility
  • Quality assurance
  • Process implementation
  • Data analysis
  • Health education

Additional Information

  • Registered Nurse (RN)-TX(Multistate), IL
  • Basic Life Support (BLS)

Timeline

Travel Corrections Registered Nurse

RCM Health Care Services
04.2024 - 12.2024

Travel Corrections RN

Evins Personnel, Staffing Agency
04.2022 - 08.2022

Applied Materials, RN Practice Lead

Crossover Health
04.2021 - 11.2021

Medical-Surgical RN/Corrections RN

Snap Nurse
11.2020 - 04.2024

RN Outreach Coordinator

Crossover Health
07.2020 - 11.2021

Contract Medical Management Specialist I

W3R Consulting/HHSC
04.2019 - 11.2019

Contract Medical Management Specialist I

W3R Consulting/HHSC
04.2019 - 11.2019

Contract Authorization RN

ChaseSource LP/TMHP
09.2018 - 02.2019

Charge RN

Rapid Recovery Center of Round Rock
11.2017 - 08.2018

Staff Nurse

VAMC
11.2015 - 05.2017

Telemetry Staff Nurse

Saint Mary’s Medical Center
01.2014 - 10.2015

Combat Medic, Active Duty

United States Army
03.2004 - 03.2008

Bachelor of Science - Nursing

Chamberlain College of Nursing
Latoya Johnson