LATOYA JOHNSTON
Brooklyn,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Partnerships Manager
BRIC Arts Media
Brooklyn, NY
03.2019 - Current
- Managed and maintained activation and execution of 80+ partnerships, ensuring alignment with brand guidelines and company objectives.
- Managed partnerships budgets and provide regular reporting and analysis to track partnerships performance for each fiscal year.
- Negotiated partnership terms and developing contracts that align with business objectives that maximizes value and supports organization's strategic goals.
- Collaborated with cross-functional teams, including Marketing, Operations, Production, and Engineering to execute partnership activations and ensure alignment with company goals.
- Facilitated strategy development and planned with cross-functional teams, including Marketing, Operations, Production , and Engineering to execute partnership activations and ensure alignment with company goals.
- Excellent verbal and written communication skills, with ability to articulate product strategies, vision, and requirements to diverse stakeholders, including team members, and external partners.
- Used Microsoft Excel to analyze data and PowerPoint to share information with team members.
- Joined business development meetings and supported market outreach plans to improve business development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Facilities Coordinator
BRIC Arts Media
Brooklyn, NY
11.2013 - 03.2019
- Ensured facilities were properly set up for meetings, media education classes, orientation, productions and resolved over 50+ customer inquiries and concerns through both phone and email channels
- Assembled studio/field equipment packages for use in field, and in studio's at BRIC and off-site locations., Managed and resolved customer inquiries and concerns through both phone and email channels
- Managed in-house studio operations, including shoot preparation, and post production tasks.
- Served as point of contact for internal and external customers seeking support and information
- Communicated with general managers and facility teams regarding upcoming repairs and projects
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints
- Conducted regular facility inspections to identify repair needs or improvements
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly
- Maintained facility grounds, equipment and safety compliance
- Prepared reports and schedules with accuracy
- Ordered, maintained and distributed supplies and inventory
Education
Bachelor of Arts - English & Journalism
York College of The City University of New York
Jamaica, NY05.2008
Associate of Arts - Liberal Arts, BRIC Arts Media
Suffolk County Community College
Brentwood, NY05.2005
Skills
- Intermediate Adobe Premiere Pro Skills
- Intermediate Adobe Photoshop Skills
- Intermediate Podcast Skills
- Intermediate Salesforce Skills
- Experienced with Google Suite & Microsoft Office
- Scheduling and Coordinating
- Event Organization
- Strategic Goals and Vision
- Special Projects
- Customer Relationship Management
Accomplishments
- Implemented a streamlined partnership management system, resulting in improved efficiency and reduced response time for partnership inquiries.
- Identified and secured new partnership opportunities in previously untapped markets, expanding the organization's reach and driving growth.
Timeline
Partnerships Manager
BRIC Arts Media
03.2019 - Current
Facilities Coordinator
BRIC Arts Media
11.2013 - 03.2019
Bachelor of Arts - English & Journalism
York College of The City University of New York
Associate of Arts - Liberal Arts, BRIC Arts Media
Suffolk County Community College
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