Summary
Overview
Work History
Education
Skills
Timeline
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LATOYA JONES

Hallandale,FL

Summary

Dynamic and dedicated driver with a clean driving record and extensive experience at Spark. Proven ability in route management and time optimization, enhancing delivery efficiency. Exceptional customer service skills foster positive interactions, ensuring satisfaction. Recognized for meticulous attention to detail and a proactive approach to vehicle maintenance and safety.

Overview

10
10
years of professional experience

Work History

Driver

Spark
04.2023 - Current
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Reduced delivery times with careful planning and route optimization.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

Driver

Uber And Lyft
02.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Overnight Stocker

Walmart
08.2020 - 01.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Picked and packed order items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Stocked designated items on shelves, end caps and displays.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Kept work areas neat, clean and free from debris.
  • Recorded daily activities for inventory control.

Cashier

Mcdonalds
10.2015 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

American World Wide
Miami Florida
06-2008

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Loading and unloading
  • Route management
  • Attention to detail
  • Friendly and outgoing
  • Multitasking Abilities

Timeline

Driver

Spark
04.2023 - Current

Driver

Uber And Lyft
02.2022 - Current

Overnight Stocker

Walmart
08.2020 - 01.2022

Cashier

Mcdonalds
10.2015 - 07.2020

High School Diploma -

American World Wide

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LATOYA JONES