LATOYA JONES
Bellwood,IL
Summary
Meticulous Revenue Cycle Manager with strong background in continuous improvement and revenue performance analysis. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives illustrated over 8 years of Healthcare success.
Overview
23
23
years of professional experience
Work History
Revenue Cycle Manager
HRS Home Health
01.2017 - Current
- Ensures reimbursement through efficient billing and collections operations and effective accounts receivable management.
- Assigns and manages Accounts Receivable actions and priorities to the commercial billing team based upon aging date and volume.
- Ensures that billing and patient accounts record systems are maintained in accordance with generally accepted accounting principles and in compliance with state, federal and CHAP regulations.
- Maintains comprehensive working knowledge of payer contracts and ensures that payers are billed according to contract provisions.
- Maintains comprehensive working knowledge of commercial billing practices and services as a resource for appropriate organization personnel.
- Gathers, collates, and reports key billing information to the Administrator as requested.
- Implemented process improvements, ensuring accurate charge capture and coding compliance.
- Collaborates with the appropriate finance/accounting staff in successfully reconciling the billing system reports with the general ledger.
- Manages the use of the commercial billing information system and maintains a comprehensive working knowledge of the system including upgrades and enhancements.
- Supervises and reconciles cash receipts and bank deposits according to policy.
- Establishes and maintains positive working relationships with patients, family members, payers and referral sources.
- Plans regular performance reviews with direct report team members and develops success plans when expected performance is not being achieved.
- Design and implementation of improvement initiatives for the billing and collections department.
- Interviewing, selecting, and orientation of new billing and collections team members.
- Monitored and guided revenue cycle operations.
PCT II-Phlebotomist Lead-Nursing
LOYOLA UNIVERSITY HOSPITAL
01.2013 - 12.2016
- Assisted doctor during patient procedures, patient blood pressure, height, weight, and temperature.
- Completed patient records after exams and test results and recorded medical histories.
- Entered Data for medical test results.
- Maintained confidentiality.
- Monitored inventory of supplies and ordered medical supplies.
- Sterilized and cleaned patient rooms.
- Annual training for laboratory testing.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Administrative Assistant Lead
LOYOLA UNIVERSITY HOSPITAL
01.2002 - 12.2016
- Manage, maintained, and organized scheduling for patients and doctors.
- Generated memos, emails, reports, input new patient's information into the system, and collected payments when appropriate.
- Handled Correspondence, Billing and Bookkeeping.
- Organized and maintained mail, confidential and personals records and files of doctors and patients.
- Assume responsibility for maintenance and ordering office supplies, office equipment, including computers, copy machines and fax machines.
- Maintain office supplies by checking inventory and order items.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma -
REZIN ORR ACADEMY
Chicago, Illinois01.2000
Business Management - undefined
TRITON COLLEGE
River Grove, Illinois04.2025
CNA and RN Program - undefined
TRITON COLLEGE
River Grove, Illinois01.2010
Medical Assistant - undefined
TRITON COLLEGE
River Grove, Illinois01.2003
Skills
- Skilled in Microsoft Office suite
- Epic management
- Waystar proficiency
- Workday proficiency
- Proficient in Availity
- Artiva software proficiency
- Claims management
- Claims processing expertise
- Healthcare billing expertise
- Account management solutions
References
UPON REQUEST
Timeline
Revenue Cycle Manager
HRS Home Health
01.2017 - Current
PCT II-Phlebotomist Lead-Nursing
LOYOLA UNIVERSITY HOSPITAL
01.2013 - 12.2016
Administrative Assistant Lead
LOYOLA UNIVERSITY HOSPITAL
01.2002 - 12.2016
Business Management - undefined
TRITON COLLEGE
CNA and RN Program - undefined
TRITON COLLEGE
Medical Assistant - undefined
TRITON COLLEGE
High School Diploma -
REZIN ORR ACADEMY
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